ForumComplaints DiscussionAccount suspended on betway but they make the same payment and give slot errors

Account suspended on betway but they make the same payment and give slot errors

1 year ago by marinaeleonora87
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1 year ago

Good morning yesterday I opened an account on bet way I paid with a card not mine because I didn't know the result of the suspended account was not possible ... but they made me pay anyway and then discovered that it had been suspended yesterday ... also many errors with screen shots

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1 year ago

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1 year ago

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1 year ago

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marinaeleonora87
1 year ago

Hello there.

I'm glad you submitted the complaint! Without it, I would never understand the core of your issues, though following up on the current state of your complaint is not easy at all.

For all concerned players, I suggest checking out the complaint right here.

The way I see it, your account was suspended for further investigation, before or after (not sure really) after you used someones else's payment option. But as I also recall, this was not the only trouble you had.

Some technical complications occurred.

I honestly hope there is a way to help you out.

Would be nice if you could update this thread when progress is reached. 🤞



1 year ago

The account was suspended on the 18th afternoon and on the 19th I deposited and played with problems ...

From what I can read after the suspension no deposits and plays are possible I can't understand why in my case it wasn't like this, and why that slot gave me these problems.

There is something not right.

Support never replied to my emails.

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marinaeleonora87
1 year ago

Hello there.

I saw the email you provided via complaint, I have to say it explains nothing and I was not able to figure out what was wrong with your account. It says literally nothing. 🙁

I'm sorry, but I think we will need a direct casino explanation to find out what to do next.


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