Hello, please advise, I have a withdrawal request. They sent only the first installment of 1000e, which arrived on 23.6, the next one should have been sent on 5.7 and the next on 23.07. I wrote to the support, they apologize that the error is on their side and that they urgently solve the payment... in about 14 days. What about him? 🙂
Hello.
So if they admitted that the fault is on their side - then it is quite possible that something really went wrong. I also feel positively that the casino is still communicating.
However, I completely understand that the delay is quite significant.
What payment method should they use to send it? I would give them a few days to confirm the payment and transfer. If something happens, please let me know. It would be wise to consider a complaint.
So that you have a better idea in advance, here is a guide on how such a complaint is processed .
What do you think about it in general?
The second payment arrived on 7/27, I'm waiting for the next one. Payment method is bank account transfer, i.e. within 48 hours. We'll see how it goes, I'll keep you posted.
It looks good!
I will not comment further in case anyone is superstitious and I will wait for the next message!
😎👍
The next payment is again delayed by 14 days, the support apologizes that they handle the payment as a priority!.
How many withdrawals are you still waiting for? Or is this the last one?
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