2025 .07 .15

I would like to respectfully describe how I dealt with Wazamba Casino.

On July 15th, I made a large deposit while playing a strategy game. I did not continue due to misinformation from the chat customer service because they claimed that I was on level 2 and I was not, but on level 4 VIP.

That's why I didn't continue my strategic game, as I had been misinformed more than once.

I asked them for the bonus but they didn't give me a raise.

Because it was obvious that I was on level two, but in fact I was on VIP level 4.

I asked for a refund of the amount I paid by email because they misled me and deprived me of my chance of winning.

But the request is always rejected.

They still mislead me in a pretty terrible way to this day, and sometimes I write to them and they reply that if I open the chat again they'll ban me, I have a screenshot of that too.

And I got the bonus by writing to them that I was going to take legal action.

And they treat me pretty horribly, and they put up with it.

The account was also permanently blocked.

Therefore, I would like to request compensation from Wazamba casino for my terrible situation.

I ask for your help in this.

I can prove these with pictures, but I won't upload them yet in case they're not legal. If I find out they're legal, I'll upload them too.

May I ask if there was some remaining real balance money in your account before they blocked it, though?

Otherwise we won't be able to do anything, actually, because it is up to the casino if they decide to block your account and the balance is zero, you know.

And I still have overwhelming evidence that I am misleading and aggressive behavior, And the Hungarian VIP manager has disappeared from the wazamba customer service.