Hi, I'm sorry you got yourself into this situation.
As for the casino itself, could you please clarify if it is one of these please ?

Regarding your problem, how long have you been unable to withdraw ? Did the casino also tell you what is behind it and therefore the reason ?
I will wait for the answer.
yeah the problem is with 1red Casino . I have been trying to withdraw my money on and off for almost a week but no matter what i do my withdrawal requests keep getting denied(6-7 of them got denied) and they come up with a different excuse every SINGLE time and they dont even tell me why it was rejected they just leave me with a vague statement like please write your IBAN carefully. They ask me for the bank statement on which they can see all the required information IBAN etc and even though i uploaded this a thousand times They still wont send me the money i earned and waste my time ridicilously. And the support system sucks no one knows what they are doing and cant help me with anything.
Thanks for the explanation.
However, does that mean that when you sent them the bank statement, it was already accepted and your account is fully verified?
Regarding your withdrawal, we give the casinos 14 days to resolve this process and if they fail to do so then there will be an opportunity to file a complaint where we will try to help you in your situation.
Although I would give the casino a few more days since you say you are waiting a week. If you have to enter IBAN carefully, did you ask the support what it means and if you are making a mistake somewhere so that they can help you? It seems like a pretty trivial thing to me, but if there is a mistake, I think chat should be able to help you with it.
Anyway, I'll wait for your next update and see if your situation changes. If not we'll be here to try and help. But for now, please be patient and figure out what you need to do to make the withdrawal right.
Hi, I'm glad everything is going according to plan so far.
Anyway, have you managed to withdraw the money yet or have you just won ? Do you like anything else about this casino or can't you tell yet ? 🙂
Well, if there aren't any scammers behind it!! I wasn't approved for a withdrawal of 300.00 EUR. I advise you to stay away from 1Red Casino. I deposited 100.00 EUR via Paysafe!! Because I didn't accept the bonus!! In the end I made a profit of 300.00 EUR!! I wasn't paid out!! Why? On September 8th, 2024 I made an INSTANT TRANSFER of 25.00 EUR. These assholes wanted to see a copy of the transaction. I sent it. Apparently illegible, etc. I think I'm dreaming!! 140.00 EUR will not be paid out!! Don't play there under any circumstances! Scammers, swindlers, crooks!! Please don't invest a cent!!!!!
I'm so angry, so angry, I can't describe it. 1Red is a complete scam. I can't say who is behind it. You will never see your money again. Whether you win or suddenly have to stop, your money is gone. Then they invent scams that are simply ridiculous. Other online casinos don't have that. This is pure fraud. And they cheat without conviction.
Please don't play on 1Red!!
Do it for me!!
1Red Casino is surrounded by crooks and you can only shake your head! Fraud:
1. I deposited 100.00 EUR via Paysafe and played without a bonus.
2. After one hour I had made a profit of 300.00 EUR.
3. I had released my winnings for withdrawal.
4. The next day I received an email and the following was written: I had made an instant transfer of EUR 25.00 on September 8th, 2024. 1Red wanted proof!!
After that, I would have to gamble away 170.00 EUR of the 300.00 EUR winnings in order to be able to make a payout.
As requested, I have uploaded the documents that 1Red requested.
And nothing came but hot air!!
Scammer!! Don't go to the site!!
A young woman was scammed in January. She had played 340.00 EUR without claiming a bonus.
In the end, she has not yet received her winnings of just EUR 408.00. She has been feeling disappointed and angry ever since.
You can see that the abuse cases of 1Red are increasing significantly
I stick to my opinion.
If an online casino is reputable then they also know that their customers have been verified.
Here at 1Red, people cheat without batting an eyelid.
Why?? Which casino requires proof of a transaction that took place 2 weeks ago.
Guys, I advise you not to play at 1RED. I don't advertise other casinos.
Well, if there aren't any scammers behind it!! I wasn't approved for a withdrawal of 300.00 EUR. I advise you to stay away from 1Red Casino. I deposited 100.00 EUR via Paysafe!! Because I didn't accept the bonus!! In the end I made a profit of 300.00 EUR!! I wasn't paid out!! Why? On September 8th, 2024 I made an INSTANT TRANSFER of 25.00 EUR. These assholes wanted to see a copy of the transaction. I sent it. Apparently illegible, etc. I think I'm dreaming!! 140.00 EUR will not be paid out!! Don't play there under any circumstances! Scammers, swindlers, crooks!! Please don't invest a cent!!!!!
Also,wenn da keine Betrüger dahinter stecken!! 300,00 EUR wurde mir für die Auszahlung nicht genehmigt.Ich Rate euch finger weck von 1Red Casino.Ich hatte 100,00 EUR Über Paysafe eingezahlt!! Denn Bonus hatte ich nicht akzeptiert!! Am Ende hatte ich 300,00 EUR Gewinn erzielt!! Wurde mir nicht ausgezahlt!! Warum? Am 08.09.2024 habe ich eine SOFORT ÜBERWEISUNG von 25,00 EUR getätigt.Diese Arschlöscher wollten eine Kopie von der Transaktio n sehen.Habe Ich gesendet.Angebluch nicht Lesbar,etc.Ich denke ich Träume!! 140,00 EUR wird nicht ausgezahlt!! Spielt auf keinen Fall da!Betrüger Schwindler Gauner!! Bitte investiert keinen Cent !!!!!
Hello, I would start with the fact that it is not necessary to write the same thing several times and to tidy up one post to make it as clear as possible. I'll be grateful for that.
After all I have read, I would like to ask you a few questions. So when you mention that you had to add a proof that you deposited in the casino, it's not unusual, but it went fine ? In another post you say you had to gamble away 170, was that some wagering or not ? If not I don't understand why it would be. Were you able to successfully verify and withdraw some money or not ?
Please let me know and we'll see what we can do.
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