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Hi Ray95,

There was someone from Brazil as well complaining about the casino and then the person contacted us on various emails and also here and asked us to delete the complaint. Was that you?

I remember that there was a person who complained about that casino, but is it really dishonest? They could verify the information to alert the players of this casino.

i think he was the person

If you feel like you weren't treated well by the casino, I suggest you to file a complaint here on our website:
https://casino.guru/complaints

We can try to connect with the casino and help you.

If they really told you that they can close your account without a reason, then it's not ok.

Have you opened the complaint through our website as I suggested you in my previous reply?