Tournement games not working in my province

I have not been able to join the last seven or eight tournaments or so because they are not allowed in Alberta the province that I live in and I’m starting to get very frustrated with that

Hi, could you try using a VPN? It's fine with us if you're referring to our tournaments. It should work without any problems if you have that option.

I'll try to ask about it, but what exactly is it showing you? Could you take a screenshot?

Have you noticed if this happens with all tournaments or only with a specific provider? We only have tournaments from Relax Gaming or PragmaticPlay.

Im not really sure which gamecproviders but this is what pops up for the last 7 or 8 tournements

Just tell me the tournament or game you're trying to launch, and I'll know which game provider it is.

In any case, I'll ask about it, and as I said, if you can use a VPN, all tournaments will work without any problems. 

According to my latest information, the screenshot is correct and players from your country cannot play Relax Gaming games due to regulations. So, as I see it, there will be a problem.

As I said, with a VPN you can play any tournament, but if you don't have one, unfortunately you will only be able to play Pragmatic.

Yes i have a vpn and it still does the same

With a VPN, this shouldn't happen, unless you're using one where the tournament is still set to prohibited.

Which country are you using on your VPN? Could you try Austria, for example?

If it continues to happen even with a VPN, I'll ask what the problem might be.

This is a common problem with geographical restrictions imposed by providers. Sometimes the game loads, but it doesn't register bets for the tournament because your IP address is blocked for that specific feature. It's best to contact support before continuing to play to avoid wasting time.

It's frustrating when geographical restrictions block access to tournaments. Sometimes they don't even warn you until you try to log in.

Hello, I think you’re applying advice we’d normally give players about casinos to a feature here on Casino Guru. Suggesting that someone ask support about restricted countries before joining one of our free tournaments doesn’t quite work the same way, because we here on the forum are the closest thing to that support. 😁

Unfortunately, I’m afraid that in practice, it works more like the player described a moment ago.