Hello, can you describe what is happening while you try to play, please?
I would like to help, but I can't do so without seeing the issue, unfortunately.
Describe it, please, or capture a screenshot.
Hi, yes, Juraj first has to verify the players' emails, and once that's done and most of them confirm it, he'll send out the prizes.
You'll have to be patient a little longer, but I'll ask him about it.
Hi, I’ll say this just once right at the start: there’s no need to spam the forum with the same thing nonstop; otherwise, I’ll delete your posts next time. Just post one, not five, about the same thing.
I asked Juraj about the prizes from this tournament since it’s been almost a month. But no one is going to send you any winnings to PIX—we’re not a casino, and we don’t send players money.
The prize is a GoGift Card or an Amazon voucher; you can see all the details in the Terms, which are listed under each tournament. So when I get a response, I’ll definitely let you know.
Check the email address you confirmed to see if your prize is already there.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.