HomeForumCasinosYukon Gold Casino - general discussion

Yukon Gold Casino - general discussion

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3 years ago
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3 years ago
If you want to discuss anything related to Yukon Gold Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
3 years ago
deus

These scammers - all faked - HANDS OFF !!!

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3 years ago
ruus

Yukon Gold Casino - in all aspects, Guru is a good casino, judging by the rating it is comfortable and safe to play in it. I would like to hear the opinion of those who play in this casino. I haven't played in this casino for a long time, there were reasons for that, but I received an email. It was delivered by courier, with an invitation to return to the game. I would like to know if such letters come to other players?

filefile

I stopped playing at this casino because I thought it was cheating. There are many accusations of fraud on the Internet. But he has a good rating. Does anyone play at this casino?

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3 years ago
deus

These scammers - all faked - HANDS OFF !!!

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3 years ago

Hello,

can you provide more details, please? What seems to be faked?

Radka
3 years ago
ruus

Lots of negative reviews. I also have a negative experience with the game.

And this is an online review.

https://profobzor.com/yukon-gold-casino-otzyvy-o-kazino-yukongoldcasino-eu/

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leksandr
3 years ago
deus

Suspect FAKE - FRAUD

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leksandr
3 years ago
deus

Thanks

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leksandr
2 years ago

I had a problem with them in the beginning I won 2k and they kept stalling saying my I'd wasn't good enough so I figured after a month of waiting I spent the money. Than the next day my I'd was approved. I suggest to everyone get verified before u play because if u win big you will get the same stall treatment. It's definitely done on purpose. Otherwise I have played with them for years always got paid it does take to long but they do pay. I haven't had any issues since. The customer service is usually helpful . I have nothing bad to say about them now.

mrgreenrockssoc
2 years ago

This is very good advice, and I thank you for mentioning it here and now.



1 year ago





cecilia63

Visitor

1 minute ago

hi there.. i would like to file a complaint.. against yukon gold casino.. as they wont pay me my winnings.. i never had a problem before as it seems this is new.. i redeemed loyalty points which was 114.. so was winning.. tried to cash out at 300.. and than this issue came up.. i talked with their chat and they said.. (1st chat) said i had to play up to 3000 dollars than i can withdraw.. i said well ... it and played with the rest which brought me up to this amount..830.55 and the bonus balance went down to 84 dollars?? i am very confused.. plse help.. me get my winnings..thx

Edited by author 

1 minute ago

cecilia63
1 year ago

Hi, I see the complaint has been opened. Regarding your problem, could it be that there was a maximum win from loyalty points and therefore your winnings dropped to a certain amount? Was it necessary for you to verify with the casino? 

Give me leads please.

cecilia63 deleted the post
cecilia63
1 year ago

Looking at the last screenshot, I don't know what seems to be the problem for you. According to what it says, you still have to do some wagering I suppose to have the cashout unlocked because it is still part of the bonus. Have you tried asking the chat or support how much more you need to wager? Did you hit the 3000 they mentioned? Maybe that's the problem if you haven't rolled over the amount you were supposed to. 

1 year ago

hi .. danika is also looking into this.. as i message her yesterday?so im not sure who is loking after this?


1 year ago

dominika sorry

cecilia63
1 year ago

I believe that Dominika will reply to you as soon as possible; do not worry at all. You just need to mind the timer on your complaint, as it is not possible to deal with all the complaints every day, you know. We have too many of them to resolve, and we need to investigate every and each of them thoroughly.

11 months ago

hi.. havnt heard anything back.. from casino guru.. as his time is up on the clock,, and my complaint has been opened over a month.. can u look into this and let me know wats going on with my file.

cecilia63
11 months ago

No worries at all. I will inform my colleague about your message right away.

Unfortunately, this may happen sometimes due to the really high amount of complaints we have to deal with.

Thank you for your patience.

11 months ago

ok thank you

10 months ago

This site is overall good. I made my first withdrawal on 24.05. Today it was cancelled for no feedback. I wrote to support and they asked me to withdrawal via Skrill ( I made deposit with card). So I did it. I also made a withdrawal 27.05 and I suspect it will also be cancelled. Be aware, they might be using delay tactics. I do not recomment playing. If withdrawals will succeed, I DO recomment playing here.

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