Woo casino withdrawal

I have won jackpot on woo casino and now have tried withdrawing with no luck having had my account closed only support available is through emails are they a scam.

Hi, so after you won the jackpot, the casino closed your account right ? Did you communicate with the casino and did they give you a reason why they closed your account ? Have you ever made a successful withdrawal from the casino ? Was your account fully verified ?

In relation to this casino, I would also like to ask if you have seen its safety index, which we have displayed on our website. To be honest it is quite low and I think that next time it would be worth checking such things before you decide to play. Also the blacklist information says it all I think. 

However, if you think that you have done nothing against the rules, I would recommend you to file a complaint, where our team will try to find out what happened in your case. Just click on this link to open one: https://casino.guru/complaints

I've also added a guide that might be useful regarding the complaint: https://casino.guru/complaint-resolution-instructions

I hope you will be able to resolve the situation happily and get your jackpot in the end. For now, take care and if you have any new news, don't hesitate to update us.