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Withdrawals of earnings

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6 months ago
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6 months ago
ptus

I've been trying to make periodic withdrawals, but (unbeknownst to me), I noticed a moment ago in the History that all of them have been refused, with the justification (which I don't understand) that the withdrawal(s) must be made "all in one" (??).

Is that it? I don't know how to proceed.

Please, I look forward to hearing from you.

Thank you in advance


Automatic translation:
6 months ago

Then withdraw at once, why dont you try?

Ferjuca
6 months ago

Good day to you. I would consult with the casino support; there could be a transaction limit or any other limit preventing more withdrawals from being made.

Where did this occur, by the way?

6 months ago
ptus

OSH Casino.

When I contacted their support team and complained, I still haven't received a concrete, objective and, above all, well-founded response!

For the record!

Automatic translation:
Ferjuca
6 months ago

Could you tell us how the situation is standing and if you need some of our help perhaps?

We'll be waiting for your reply.

5 months ago
ptus

The situation didn't develop at all...or rather...I didn't get any response from the casino.

Automatic translation:
5 months ago
ptus

I see that the problem is not one of gambling. The problem lies in the inability to cash out...which "says it all" about the Casino's credibility

Automatic translation:
5 months ago
ptus

Which is to say that I do NOT have the slightest confidence in the casino... which I ask you to stop sending me "inviting" emails to come back.

Automatic translation:
Ferjuca
5 months ago

Well, could you perhaps share what you asked the support? I see you come back, but the matter has still not been explained; hence, it is quite complicated to respond to you.

Care to explain what seemed to be the problem with the withdrawal? Did you try to follow the instruction to submit one instead of many, as suggested by the rejection reason?

Let us know, please.


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