Winzter Casino - general discussion

If you want to discuss anything related to Winzter Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Winzter's games are clearly fake, stay away from this casino.

Hello, on what basis do you have this opinion, could you maybe elaborate a bit more?

What happened in the casino?

Hello, in Netent games, for example, you can only change the coin value, but not the level, which I have never seen anywhere else. Another example is Gates of Olympus, where multipliers appear far too often and at too high a level (without any big wins, of course), but they never appear when the game round has already started, i.e. when the first icons have already been removed and new ones slide in, a multiplier is never added, which is clearly different in the original game.

Another sign is that Quickspin games can be opened with a German IP, which shouldn't be the case because they are blocked by Quickspin.

Thank you for bringing this up and explaining the situation.

Did you know that you could actually contact the game provider regarding this? They should check it out and explain the situation the best.

Also, if the casino operates under some license, the best way is to contact it and report this.

Unfortunately, this is not the case, as they don't have any license.

I would surely suggest you, though, avoid such casinos if you really feel that something is not right, and especially when the safety index is not very good, like here.

What do you say?

I deposited back when this was not on Guru.

The casino operates without a license. The games are clearly fake. Play n Go games have bet sizes that are not available anywhere else and the animations are janky and out of sync. Furthermore; this casino charged me 100 EUR extra four days after my initial deposit. I ended up getting the money back after I intensely threatened them with everything possible. Avoid.

Hello,

I'm not sure I follow the first sentence, but the last time we checked, the casino was licensed under the AOFA license, which, when it comes to games investigation, is not a forceful jurisdiction. However, I could not find the logo anymore. Would you mind sending your findings to our Data Team guys, please?

data@casino.guru 👈

Or, alternatively use the "update us" feature. 🙏

(https://casino.guru/winzter-casino-review#tab=js-tab-detail-homepage)

It really sounds concerning!

The casino is fake and they just closed my account with €1700 in it, as soon as I requested a withdrawal, they are scammers.

Ela. Could you provide some more details about what exactly happened there, please?

Isn't the casino just doing some check of your account? 🤔

The account is fully authenticated, as soon as I requested a withdrawal they kicked me out, what don't you understand?

They didn't tell you anything more about it, they just blocked your account, yes? Romi just wanted to make sure or ask what was the reason, everyone understands what you are writing, but such actions on the part of the casino always have a reason. 

Sometimes at least in general the player is told so she asked. 

Well, you didn't hear anything from anyone? Did you play here with the bonus or not?

Sorry for my tone but I'm very angry with them, I've filed a relevant report, a complaint on the site, you can see I've also uploaded a screenshot

I've seen the complaint. 

I understand that you are angry, you just need to try to be friendlier sometimes even though I know in this situation it's not easy. We are also just trying to help and for that we need information. 

So when you have a relevant update, let me know.

Had exactly the same problem as you!! I had withdrawals of 1800 euros! What should we do now? How can we report them?

They have blocked my account and denied my withdrawal of 1800 euros! They refer me to send an email to their support! I have done that but no one answers!

I'm afraid nothing will be done, they are scammers, this casino should be closed, I experienced exactly the same thing, I have filed a report but I don't think anyone will respond.

Where have you reported? I'm going to do the same thing! I'm going to report them everywhere! But do you know if it's an EU casino or international?

Here at casino guru, I haven't done it anywhere else

When did all this happen? What have supporters told you when you emailed them?

Here is how to report Winzter Casino to Anjouan Gaming (the licensing authority on the island of Anjouan, Comoros) regarding their refusal to pay out your winnings (€1,800) and blocking your account: