WinnerCasino - general discussion (page 6)

No honest casino takes months to process a withdrawal or verify it.

That’s exactly what I tell the support. Then they just tell you same bull shit answers. It will be a miracle if I get payed out.

If I may, I found that you already experienced a similar issue before and the complaint was resolved.

Feel free to submit a new one, based on the casino's current reputation, I think that you could use some support. 🤔

Hi. I have just submitted a complaint. Thanks.

Fine, let's hope for another happy end then.

I don't want to lecture you, but maybe you could reconsider playing in this casino again, at least unless the reputation gets better. According to your experiences, I truly feel that playing there is not worth another complaint...🤔

Hello, the casino gave me the 280 euros on 3.2. paid off. I didn't ask anymore and I didn't believe in it anymore. I had to wait 9 weeks for it. I hope you still get your money

Hello, 2nd of February i request my withdrawal of €1,700 from WinnerCasino.bet and the status of the request is still on "Pending". My account is fully verified and is my first withdrawal request at this casino. I’ve contacted the via email

Everytime the answer is the same , they told me that i will get my winnings on time but I’m sceptical about that.

Hello there.

I don't want to scare you, but I must ask you:

Did you dig up anything about the casino? It was not a good choice at all:

https://casino.guru/winnercasino-review

Always check the casino score plus user reviews and if you are still unsure, try to play some no-deposit bonus first - if possible.

The complaint can be a solution though such casinos usually do not care much about the reputation. 🙁

Read this guide and make your decision.

I am now over 5 months of waiting. I get the same bull shit excuses you have got. I message support every day. Nothing gets done about it. Definitely have my doubts now of getting payed out.

I am waiting too, still nothing change and have all the time the same excuses , i am waiting 7 month

How much did you deposit with them and by what method?

Something needs done about this casino. Can’t keep stealing money from customers. God nos how many people are getting treated like this.

It's just not one casino that is part of a group including MR SLOTY ROUGE CASINO MAXIMAL WINS OCEAN BREEZE and about 4 others. How they are allowed to use VISA is beyond me. If you deposited via visa or Mastercard you might be able to get your deposits back as they are not legit and should not be able to use these deposit methods

I deposited using the sofort method, at that time it was still available, I made a total of quite a few deposits, hopes of withdrawing my winnings have long since been lost , I do not know of a casino whose waiting time for withdrawal of winnings is so long, pure fraud 

It seems to me that quite a few people have the same problem 

Yes it looks like you have been rinsed by the casino might be time to forget about it and move on. If they eventually pay up you've had a result

I rarely had problems withdrawing funds at different casinos if my documents were in order and I did not violate the rules of the casino. For what reasons can a casino reject a withdrawal?

Well, I guess you won't get paid. 🙁

The reputation is so low unresolved complaints stay unresolved, and new ones keep appearing. It seems pretty bad - I'm sorry.

Definitely, check the unresolved complaints:

https://casino.guru/complaints/unresolved

Hello,

If you pass the verification, your gaming history is ok, you should be fine. But that's just the basics.

Have you come across any troubles?