Winaura Casino - general discussion

If you want to discuss anything related to Winaura Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello gambling friends. Can you help me withdraw money from winaura casino. And also from ninecasino. Does anyone have any experience? Thank you in advance for your answers.

Hello gambling friends. Can you help me withdraw money from winaura casino. And also from ninecasino. Does anyone have any experience? Thank you in advance for your answers

What is the problem with Winaura?

Could you please tell us what kind of issue you experience at Winaura?

Also, if there is a problem with Nine, write to its thread more regarding it, please. Here's the link.

We will try to help.

Hello. I won 290,000 CZK in the Winaura casino. Can someone please advise me how to apply for money so that I don't lose my winnings? I read that this casino is not good. They also write in the terms and conditions that when paying out the winnings, I require a statement of services. But I don't have any statement of services, what should I do? Thanks

Hi, I would probably start by focusing on verification because without it it will not be possible to withdraw money. Have they asked you for any documents? If so, did you tell them that you cannot provide anything and would there be an alternative?

If you go through the process successfully, only then will you be able to withdraw money and then we can talk about how to withdraw. Anyway, I don't really know what you mean by that, it is usually recommended to withdraw money in the same way you deposited it, so that would probably be the most sensible thing to do.

However, if there is any problem, either during verification or later with the withdrawal, we will definitely get back to you.

Everything is fine now, I didn't take into account that it's the weekend and withdrawals only work during the week. But deposits work on the weekend too. Thank you for the response. 🍀💯

We are very happy that the set is as it should be. If you find something you would like to share about this casino, feel free to do so.

Good luck. ☘️

I'm trying to verify my account but they want a photo of the front and back of my bank card. The problem is that I sent money from my bank's virtual card at Air Bank and I have a physical card to the same account as the virtual card, but it has different numbers than the virtual card from which the deposit was sent.

and I also have a card loaded on my account from my girlfriend, who played through my account but lost all her deposit. Then I sent money from my account and I won from that money. The casino wants to verify my girlfriend's loaded card as well, which I don't see as a problem, but I don't know if they will take it as a violation of the terms and conditions or something similar. I would like to point out that the casino account is in my name. Thank you for the advice

"and I also have a card loaded on my account from my girlfriend"

This may be considered a violation of the regulations; however, I'm keeping my fingers crossed that you'll be able to withdraw the money.

Winaura withdrawals to bank accounts are processed only during business days from what I know.

Where can I find the casino's terms and conditions? I haven't commented on this yet. I read that the withdrawn money must be sent to the same account as the deposit and I comply with this. The deposit from my girlfriend's account has already been lost. There must be something that can be done to get around this. Who can help me with this? I am willing to give a Fin. Reward for advice that will lead to a successful withdrawal of money. Thank you.

But it is quite possible that they could see it as a violation of the rules since every payment method and everything you have on your account from data to payments should always be in the player's name. In any case, if they ask you for it, you will have to provide it too and see what they say. As for the virtual card, can't you get some document from the bank that you deposited with this card to the casino? So I would try to stick to what they ask for and see what they say next.

So I solved the virtual card by confirming with the bank that it is mine, but I still have to solve the other account. I can only think of a sworn statement that my girlfriend used my account, wouldn't it be enough? Or can I still think of signing up for her account as an authorized person who can use her account? Thanks for your responses.

Hi, I don't know if I would complicate it this much and I honestly don't know if the casino would take it or not. It's always best to tell the truth because the casino could theoretically find out similar things. Try to follow what they told you and see what happens next.

Hello, I've been waiting for a payment from Winaura for a week and still nothing. What can be done about it?

I finally solved the problem. Winaura pays out the money the next day. It just seems to me that there is almost nothing to win there.

Hi, did they give you any reason for waiting for a week? Did you have to send documents or not at all?

Sometimes there may be a situation where the casino has a delay in paying out, sometimes it may be on the side of another provider, through which the casino pays out players. But that is just my opinion and it would be best to find out from them.

We give casinos 14 days to pay out the player and if that doesn't happen, be sure to come back and we'll try to help.

Winaura they are the biggest thieves!!!

They tempt you with 250fs but you get a maximum of 150 and that's for three parts for three days, while some games don't work at all. And some customer support is completely shitty and doesn't solve anything. AND ON TOP OF THAT THESE PIGS WITHDRAW MONEY FROM YOUR ACCOUNT WITHOUT YOUR KNOWLEDGE!!! THANKS TO THEM I GOT - 1400 CROUN IN MINUS WHICH THEY WITHDRAWED THEMSELVES WITHOUT MY KNOWLEDGE!!!!! they robbed me of a total of 2569.75 crowns without my knowledge from my payment card