Winarius Casino - general discussion

If you want to discuss anything related to Winarius Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Fake email adress...all email back.

Hello, what are you writing to them about, please? Do you have a situation you are dealing with? 

i try sent email...your ask skrill docs.kyc@winarius.com.try 100x always back.Look:

This is the mail system at host web-out.freemail.hu.

I'm sorry to have to inform you that your message could not

be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can

delete your own text from the attached returned message.

The mail system

<kyc@winarius.com>: host smtp.google.com[74.125.206.27] said: 550-5.1.1 The

email account that you tried to reach does not exist. Please try 550-5.1.1

double-checking the recipient's email address for typos or 550-5.1.1

unnecessary spaces. For more information, go to 550 5.1.1

https://support.google.com/mail/?p=NoSuchUser

5b1f17b1804b1-4775ce3c62asi131607115e9.58 - gsmtp (in reply to RCPT TO

command)

I try gmail,proton but all back.Pls help me how send ask docs kyc.Thx help

Did you tell the casino that your emails are bouncing back? I would ask them where to send these things, because if they need you to verify your account, they should also send you an email telling you where to send the documents. 

Try contacting them via live chat or support to find out what to do in this case. 

If nothing works and no one responds, we can try help as well, although I'm not sure how successful we'll be. 

Customer service can't or won't help. They say they're not in touch with the payout department.They just keep telling me to send the requested data to the kyc

That's pretty sad if you're not in contact with them. When you told them that your emails were being returned, did they give you another address or an alternative where you could send them?

If you don't know what to do, you can file a complaint here, but I'm not entirely sure how it will turn out.