3 years ago
If you want to discuss anything related to Winabet365 Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
You need to ask the casino's customer support directly, but it can be simply because the casino doesn't support card payments. You can contact them here: https://www.winabet365.com/contact-us
i was really wondering why you rated the store so badly until i came across the bonus terms and conditions and now the rating seems far too generous to me.
bonus terms and conditions:
The maximum amount of winnings from the bonus that can be transferred to real money is 100 euros for a first deposit of 100 euros. When making a first deposit of a lower amount, the maximum amount of bonus winnings that can be transferred to real money is 100% of the first deposit. For a first deposit with bonus of €10, the maximum bonus that can be withdrawn in real money is €10.
there are no more questions...!!
ich hab mich wirklich gefragt warum ihr den laden so schlecht bewertet habt bis ich auf die bonus agb's gestoßen bin und nun erscheint mir die bewertung noch viel zu großzügig.
bonus agb's:
Der maximale Betrag an Gewinnen aus dem Bonus, der in echtes Geld überwiesen werden kann, beträgt 100 Euro für eine erste Einzahlung von 100 Euro. Bei einer ersten Einzahlung mit einem niedrigeren Betrag beträgt der maximale Betrag an Bonusgewinnen, der auf echtes Geld überwiesen werden kann, 100% der ersten Einzahlung. Für eine erste Einzahlung mit Bonus von 10€ beträgt der maximale Bonus, der in echtem Geld abgehoben werden kann, 10€.
da hat man keine fragen mehr...!!
Hello, I registered in this casino, but it does not have support and I do not end the conditions? or in which part is it because I searched everywhere for the truth and did not find it.
Hola me registre en este casino , pero no tiene soporte y ni termino de condiciones? o en que parte esta porque la verdad busque por todos lados y no encontre.
Hello.
May I know which rules or terms you are looking for?
I found section terms in the lower section under the "regulations":
Try that and let me know.
From live support or via email in case I have any inconvenience.
Del soporte en vivo o via mail por si llego a tener algun inconveniente.
According to the review, this casino doesn't support live chat, I'm afraid.
Regarding the email:
For all customer queries, please email us at: helpdesk@winabet365.com
and quote your name and account number.
Phone Number: +35722059031
Good afternoon, I deposited yesterday, without bonus, the amount of 150$, I got winnings at the casino, and I had the final balance of 980, when trying to withdraw, the platform informs "restricted customer of action", I thought it was due to lack verification process, I sent the documents but I wasn't verified, I sent an email, it's been 16 hours and they haven't responded, and they don't support live chat, and I've seen other similar complaints, how do I resolve it? Maybe contacting the licensor will do the trick?
Boa tarde, depositei ontem, sem bônus, o valor de 150$, obtive ganhos no cassino, e fiquei com o saldo final de 980, ao tentar retirar, a plataforma informa "cliente restrito de ação", pensei que é por conta de falta de verificação, mandei os documentos porém não fui verificado, mandei e-mail, se passaram 16 horas e não responderam, e não suportam chat ao vivo, e vi outras reclamações parecidas, como resolvo? Talvez entrar em contato com a licenciadora resolva?
Hello.
I wouldn't say the licensing authority will help you out instantly. 🙁 Let's just say it has been just a few days so far, I would wait for the casino to explain or preferably to verify your account at first.
The first verification is usually the most complicated, so I would give it at least a week. Just try to get in touch witht he casino, if possible.
You were hoping for more pleasing reply, I imagine. 🤞
Hello, since you have issues processing credit card payments, I would like to discuss how we can assist. We have a credit card solution that is known to be the stable backbone of the industry. How do I get in touch with the right person to speak about this?
Thank you,
KK
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