Winabet365 Casino - general discussion

If you want to discuss anything related to Winabet365 Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

dear

i want to deposit via credir card, but payment methode doesnt appear

what can i do

You need to ask the casino's customer support directly, but it can be simply because the casino doesn't support card payments. You can contact them here: https://www.winabet365.com/contact-us

i was really wondering why you rated the store so badly until i came across the bonus terms and conditions and now the rating seems far too generous to me.

bonus terms and conditions:

The maximum amount of winnings from the bonus that can be transferred to real money is 100 euros for a first deposit of 100 euros. When making a first deposit of a lower amount, the maximum amount of bonus winnings that can be transferred to real money is 100% of the first deposit. For a first deposit with bonus of €10, the maximum bonus that can be withdrawn in real money is €10.

there are no more questions...!!

Hello, I registered in this casino, but it does not have support and I do not end the conditions? or in which part is it because I searched everywhere for the truth and did not find it.

Hello.

May I know which rules or terms you are looking for?

I found section terms in the lower section under the "regulations":

Try that and let me know.

From live support or via email in case I have any inconvenience.

According to the review, this casino doesn't support live chat, I'm afraid.

Regarding the email:

For all customer queries, please email us at: helpdesk@winabet365.com 

and quote your name and account number.

Phone Number: +35722059031

Good afternoon, I deposited yesterday, without bonus, the amount of 150$, I got winnings at the casino, and I had the final balance of 980, when trying to withdraw, the platform informs "restricted customer of action", I thought it was due to lack verification process, I sent the documents but I wasn't verified, I sent an email, it's been 16 hours and they haven't responded, and they don't support live chat, and I've seen other similar complaints, how do I resolve it? Maybe contacting the licensor will do the trick?

Hello.

I wouldn't say the licensing authority will help you out instantly. 🙁 Let's just say it has been just a few days so far, I would wait for the casino to explain or preferably to verify your account at first.

The first verification is usually the most complicated, so I would give it at least a week. Just try to get in touch witht he casino, if possible.

You were hoping for more pleasing reply, I imagine. 🤞