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Wildsino Casino - general discussion

2 months ago by Radka
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636 views 13 replies |
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2 months ago
If you want to discuss anything related to Wildsino Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
2 months ago

Good morning,

I think I fell into a trap...

As I am on day 4 of waiting for withdrawal approval from Wildsino1.com


On the site they write that there is up to 3 days of waiting


Their responses everyday are "we're happy to let you know it's in the queue for processing"



Automatic translation:
2 months ago

I should add that I sent them the identification documents myself and they replied that so far they are not needed

Automatic translation:
Fei21
2 months ago

Hi there!

Despite it being hard to deal with, I would stick with what the casino already told you. As far as I understood the situation, your account does not need to be verified, but on the other hand, the withdrawal is delayed because there are others in the queue.

Let me, however, ease your pain a bit: According to our review, this casino is midsized, which may explain the delay. Let's say the bigger the casino is, the better chance a common withdrawal request will be handled quite easily. Additionally, its Safety index is decent, which means this casino will very likely pay out the winnings.

Try to calm down, ask regularly about the progress, and keep us posted, please. Even though I remain optimistic, it won't hurt staying in touch and ensuring all ends well.

2 months ago

All good!

I got the approval and I'm waiting for the collection

Automatic translation:
Fei21
2 months ago

That is great news!

Sometimes we worry for nothing. Right?🙂

If you like you could be the first to submit a user review for this casino about your experience and how would you rate it. What do you say?

Here's the link if you wish to do so.

Tell me now, please. Are you going to continue playing in this casino?🤔

2 months ago

I'm also waiting for a withdrawal from this casino. I requested on Monday and it's supposed to be processed in 3 business days but I'm still waiting. All they keep saying is that there's a delay without giving a timeline for resolution of the issue. I'm very frustrated.

tm1025
2 months ago

Hi, in that case I would try to wait some more time. I know that when a casino gives you a timeframe it is not nice if they don't meet it but we also give casinos 14 days to send money to the player. 

Anyway, was it necessary for you to verify or not? Is this your first withdrawal? 

If nothing has changed and you had no information and the casino ignored you, we will try to help you.

2 days ago

Hello, I requested my first withdrawals from wildsino a while ago, but unfortunately nothing has happened yet. Every time I am told to be patient, but I am slowly losing patience. To be honest, I am starting to doubt that I will ever get the money, it has been almost 2 weeks now and that is not normal.

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2 days ago

I don't know if I should verify myself, which probably means it will take longer, please help

Thanks

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Mandyrock
yesterday

Hello. You have been very patient; that's really cool.

I'd say if your account needs to be verified, the casino should tell you in the first place. Yet based on what you said, I feel the lack of communication prevents the progress. How about you file a complaint against the casino through our Resolution Center? It is free, so no risk involved.

If you're interested, please go through this guide 👈 Should get you prepared. I'll be here to help you out with any struggles or questions, don't worry.

yesterday

Hello, thanks for the quick reply, I will wait another 1 or 2 days otherwise I will file a complaint.

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yesterday

filefile

I asked again today how long it would take and I got the same answer every time.

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Mandyrock
9 hours ago

That is quite reasonable but I can see that if you keep getting the same answer, then eventually it will end up in a complaint anyway. I probably wouldn't hesitate to go ahead so that our team can investigate the situation sooner. 

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