Wild Wild Casino - general discussion

If you want to discuss anything related to Wild Wild Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Warning about this casino!

I would like to warn everyone not to play here. The casino has no license and the alleged location in Zurich is fictitious.

I wanted to make a withdrawal of 3,500 euros. After countless requests to support, I was finally told that the withdrawal had been approved, but that the money would be transferred in five installments of 700 euros each, once a week.

After two weeks of back and forth, I actually received the first 700 euros. I breathed a sigh of relief and hoped that everything would go smoothly. But the drama began the following week: I asked several times when the second installment would arrive. Each time I was promised not to worry and to wait. But when the money didn't arrive, I asked again - this time more emphatically, because I urgently needed the money.

Suddenly the live chat stopped working and I couldn't use it anymore. I wrote several emails but didn't get a response. To date, no one has responded. If you open the chat with a VPN connection, you can still talk to support, but as soon as they notice that it's about a pending withdrawal, you're kicked out immediately.

I turned to the alleged licensing authority "Antillephone", but their answer was clear:

"We have no relationship with this website. The certificate or seal they use is manufactured and therewith fraudulent and intended to mislead the visitors. We recommend that you refrain from further dealing with this charlatan organization."

(Translation: "We have no affiliation with this website. The certificate or seal used is fake and is designed to deceive visitors. We strongly recommend not to continue to engage with this scam organization.")

Please, dear players – avoid this site! You will never see your money again.

I even complained to the casino's hosting provider, but they are having problems too. They checked all the chat logs, but they just referred me to law enforcement.

Conclusion: You have no chance of ever getting your money back.

I really hope that with this warning I can save at least one person from making the same mistake.

Hi!

Great to see someone's fighting for the sake of others.

Have you seen its review? It says fake license, by the way:

https://casino.guru/wild-wild-casino-review#tab=js-tab-reputation

If you're still missing the money, I strongly recommend submitting a complaint through our Resolution Center immediatelly. Start with this link, please 👈 Make sure to stress that the complaint is about missing money, not the fake license. This is really important.

Hello Radka,

I already submitted a complaint a few days ago. The complaint is still open. I have hope that something will happen. It's just not fair what this casino is doing to me.

Good on you that you have submitted your complaint. Our team will surely do everything possible to get it solved.

Just give it some time, please, and surely keep us informed about any news, even though you said that the casino doesn't communicate with you anymore.

When was the last time you spoke to someone from there?

Hello Romi,

I hope there is a way to do something about this. The last communication via live chat was on February 13, 2025. My last message to the casino was about the second installment of 700 euros, which was promised to me for February 14, 2025.

Since the withdrawal was not visible in my account, I wanted to follow up. However, when I entered the chat, I was immediately kicked out. I then tried to access the chat again using a VPN connection. But as soon as they realized it was me, I was locked out again.

Lg.

Lucky90

Hopefully we'll have more luck communicating with them then.

The main thing is to get in touch with the casino and get some explanation, so let's keep our fingers crossed to achieve it.🤞