3 months ago
I told them by email I had a gambling addiction and they let me deposit and lose even more money. Please could you tell me if I have grounds to make a complaint? This also applies to Orionsbet , Gladiatorsbet and SpinnyCasino 🙁
3 months ago
Hello, I'm sorry to hear this.
Of course, you can always submit a complaint request. Problem gambling is the most pressing issue, and any opportunity to examine the current casino system is appreciated
When lodging the complaint, please specify what steps are required by the casino and what steps you took; the timeline would be great. Don't hesitate to mention repeated requests made; it's important to give the mediator a chance to get the best insight into the events. For each casino separately, please.
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