Wazbee Casino - general discussion

If you want to discuss anything related to Wazbee Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I wanted to ask opinion that why royspins and wazbee allows you to be able to make new account with same personal info but different email, if you have asked a permanent block due addiction? Usually casinos block you completely that you cant make any account with details matching.

This is a good question, and I want to respond to it even though I feel such a situation should be primarily explained to you by the casino support workers.

Well, I'm going to share my point of view:

Most importantly, self-exclusion should protect vulnerable players by closing their account - leaving such account inaccessible. Or any other accounts this player has created in the meantime.

When it comes to creating another account lately, though, the situation is not always the same.

It's crucial to understand which personal information is necessary for creating such an account and which personal information the casino's system tracks automatically.

The way I understand your question, in this casino the registration email is mandatory, it seems. Though I'm not pretty sure how important the other personal details are, anyway, in some casinos, only the email and date of birth are checked upon registration. I guess you used a different email in order to pass the registration since the older email remains excluded.

That would mean the system was not able to detect you. 🤷‍♂️

Thus, I'm also assuming that in this casino, the system does not automatically track down all similarities or matches, on the other hand, details like the name or date of birth match will surely be detected by the KYC verification.

Well, did you ask the casino employee how it works in their casino?

If you are a vulnerable player, you should seek these answers before registering at another casino. Just in case.



It's impossible to win in this casino. Manipulated RTP/RNG. I came back for a while and thought about something new. Total puke. -160 euros in a few moments. Cashback program? You receive points to exchange. For the entire amount I could exchange the points for a 10 euro bonus with a 30x wager. Awesome gambler joke.

Hmm, I probably wouldn't change it, because I wouldn't find it convenient. 

Anyway, x70 in some of the cases you have in the screenshot is not so bad, considering that the bet is 0.2. Of course, obviously it could be better, but I don't think that the casino needs to have a manipulated RTP on the basis of this. You can ask them what it is on a given game. They should have no problem answering. 

I don't have all the screenshots, but I had 4 bonuses in a row on 4 different slots with winnings. 4x, 5x, 8x and 10x. When you look at the series of bonus buys the thing is that the algorithm does not allow for full refund of the bonus buys. Winnings will always be in a certain range, let's say from 1x to 80-90x. In my case, this situation has already occurred in 6 casinos, which is why I believe that providers use advanced software that determines individual RTP on the basis of processed player meta data, which is made available to providers by casinos. I'm running out of words for this form of "entertainment". Fortunately, it wasn't hard-earned money. But I'm warning each of you that this casino smells like a skunk. I trust my intuition a bit. ;)

If that's how you feel, then I'd rather not play in a casino, if I may confess. Of course, the best part of such a situation would always be the proof that it is the case and that RTP is regulated in casinos, but no one who has had such an opinion has proved that yet. 

I mean, I wouldn't even consider it fun, I'd just be frustrated. 

Beware of this fraudulent casino! I did everything right, created an account and verified it!

I deposited a total of 4300 euros and won 8040 euros!

They closed my account for no reason, they don't respond and they kept my money!

Withdrawals in minutes are a lie!

I created an account at this Casino, did all the verification, with my identification document and proof of address.

I made several deposits totaling 4300 euros.

I won 8040 euros. I made two withdrawals, one for 3000 euros which was approved in about 9 minutes and another for 5040 euros for which they requested more documents through the security department which I sent and they approved. This survey was also approved.

In both withdrawals, I received an email saying that it was approved and that if it was for digital wallets it would be done in minutes, if it was for the bank too, although it could take some more time.

Surprise of surprises, after several hours Wazbee canceled the withdrawals that it said it had already processed! He withheld my money and didn't pay me.

They stopped responding and without any justification closed the account.

Be careful with this Casino, as well as being liars, as they do not approve withdrawals in minutes, they pretend to approve, they let you check everything, deposit and play. Then they take everything and stop responding.

Don't put your money here, because you'll be left without it!

This casino let me check everything and deposit 4300 euros. I won 8040 euros and they closed my account without saying anything.

They kept all the money!

Attention players, this casino, if you request self-exclusion, will allow you to create other accounts with your same details and identification cards.

They do not have responsible gaming mechanisms.

Only when you win do they detect this and confiscate your winnings.

Dear player, I decided to move all your post to this single thread so we can all have the best chance to keep up with the subject.

I really appreciate the care you show toward other players. We indeed seek insightful warnings, because sharing means caring to us. In regard with that, however, I must point out that there is another side to your warning.

To provide a complex context to this situation, I encourage the readers to keep in mind your associated compalint 👈 too.

As far as it looks: Not just that you have so far provided conflicting information, but sadly, you failed to follow recommended steps to exclude yourself from the casino properly.

I won't quote from the complaint because I don't want to push your emotions further, and I respect your contribution. But to be fair and square, maybe you should focus on the complaint too and then reflect on its outcome. Or, to be precise, to focus on all of the complaints you created to get refunds from the casinos.

I understand you are addicted, but that does not mean you are not at least partially responsible for your actions too. Please try to avoid any other possible losses.

Based on the complaints, you already have quite a history with many casinos, so I think you should now know how self-eclusion works and get a few hints on how to avoid unnecessary complications bound to your current state. At least, try that now: https://casino.guru/problem-gambling 👈

Wazbee withheld 8040 euros from me when I registered with my real documents and I did everything right! What do you think of that Rabuka?

We can see in your complaint that a casino representative has given some interesting insides to our complaint team, so we believe they will be able to solve this long-standing issue.

Why don't they give me my money?

It remains to be investigated. Thus, we don't have the answers on the forum. Keep up with the complaint, please.

The deadline is running out Rabuka. They will side with the Casino, as always…

Let's not get ahead of ourselves yet, please, and let's see how it turns out. I saw that the timer expired, so just to be sure I'll tell Nick to check it out and you'll get an answer soon. 

Jug the deadline has already expired. Here the casinos always win!

I don't think we have to resort immediately to such views. The complaint is not closed, but with 20 people dealing with complaints and they have 1000 complaints, it's not easy to get to someone right away. I gave Nick a reminder and he told me he was getting to it. Just be patient, please.