Okay, thank you Radka!
I'm trying to collect everything exactly.
This is a new case, not the old one.
But Wazamba casino is shutting down and not responding to me.
And now they unlocked the account without my permission when it was permanently locked with no way to reopen it
And I lost on it, and they banned me from chat, and I had a payout just now and they sent the notification a week ago but it didn't arrive.
Customer service is constantly misleading.
I have already contacted them via another email because they are not responding to mine.
And they're just making a fool out of themselves about solving an old case.
Thank you very much Radka for your help!
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