Vistabet Casino - general discussion

If you want to discuss anything related to Vistabet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Good evening. I signed up for vistabet and got the signup bonus. I won 550 euros and the company blocked me.

Am I losing my money?

What do you mean they blocked you? Are you able to get into your account? Have they asked for verification?

Bad customer service, everything is standard. Bad bonus and customer rewards. They take too long to withdraw. They are understaffed on weekends. Stay away from them

Thanks for sharing some information about your experience with this casino. From what you wrote, it seems like you had more negative things to mention than positive ones.

When you say the customer service is bad, what exactly do you mean? Are they giving you generic or AI-like responses, or is there another issue with the way they communicate?

You also mentioned that you’ve been waiting a long time for a withdrawal. How long exactly has it been pending?

A rude employee, they lied that the bank was responsible while they had not completed the withdrawal process and the bank exposed them. They do not know how to behave with players with large turnovers. They do not give bonuses, nor any personalized offer. All the answers are standardized without a trace of personality from the employees. That is why it has an 8.4 and is the penultimate company among all the legitimate Greek ones. I would rate it with a 7 and with leniency.

Sure, I understand what you mean.

And what happened with the issue involving your money, where the casino said the problem was with your bank, even though you said that wasn’t the case? Was it eventually resolved, or is it still ongoing?