ForumCasinosVIP Club Player Casino - general discussion

VIP Club Player Casino - general discussion

2 years ago by Nemokid
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3347 views 9 replies |
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2 years ago
If you want to discuss anything related to VIP Club Player Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
2 years ago

THE CASINO IN QUESTION DOES NOT ACCEPT PLAYERS FROM ITALY FOR REAL PLAY!


https://www.vipclubplayer.com/termsconditions/


file


Automatic translation:
Nemokid
2 years ago

Hello, thank you for posting. Our tester team will sort it out and change info while confirmed.

2 years ago

Good evening Nemokid, thank you for your report regarding vipclubplayer. I will notify you immediately and have the error corrected

Automatic translation:
2 years ago

Meyt playthrough and id requirements now when i login chat support not even showing. Talked to customer support who multiple times cut conversation have proof of all cuurnt player balance close to 700. Please help


2 years ago

Lucky creek denied my 3200. 00 withdrawal said that playthrough was not met. 1nsted wire transfered 1500.00 which i was told would take 10 to 12 days. Really? Put 1700.oo back on my casino account which of course was lost. Never again will lucky creek get my money. My playthrough was met . basically they stole 1700.00 from me.

katemwilliams24661
2 years ago

Hello, it's good you have the proof it would come in handy.

It's important you submit a complaint otherwise, our team can't check this case. You can do so here: https://casino.guru/complaints/create

I browsed closed cases and it's not very optimistic, though. Half was closed as unresolved due to the passive regulator.

Let's hope for the best.


2 years ago

Lucky creek denied my 3200. 00 withdrawal said that playthrough was not met. 1nsted wire transfered 1500.00 which i was told would take 10 to 12 days. Really? Put 1700.oo back on my casino account which of course was lost. Never again will lucky creek get my money. My playthrough was met . basically they stole 1700.00 from me.

2 years ago

Thank you for your warning, their reputation is not good here, this is another reason for that.

In case you'd be interested in submitting a complaint against this casino, feel free to do so. However, according to my previous information, they are not very cooperative.

7 months ago

heres the info on this. If you are playing with a free chip or loyalty bonus only play slots. The platform has all game contributions factored into the playthrough but the people working at the casino do not understand that. If you play 1 hand of blackjack even though only like 10% of your wager counts towards the playthrough. The people there are so stupid they think it is counting 100% the same as slots so even when you actually DO meet the playthrough the casino will come back and deny your withdrawal and tack on another 30k playthrough. There is no way to get them to understand. I even videoed my game play to show them look u idiots. I have 1000 playthrough. I just made a $200 bet on black jack and lost and my playthrough was only reduced by $20. Talking to a damn wall. They swear up and down that all games contribute 100% which is so far from true

Anonymized437
7 months ago

Hi, thanks for the useful information towards free chips or loyalty bonuses. It's quite unprofessional if people who work there don't know how it works with bonuses. In the terms and conditions is it as you say ? I guess after that experience, you probably won't take bonuses or am I wrong ? 

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