Vegasino Casino - general discussion (page 13)

The takeover took place last Tuesday...if they don't come in this week either, I will take legal action

Well unfortunately sometimes it is like that, as far as bank transfer is concerned, I know that money can usually come from 3-5 business days. But it doesn't have to be like that. Some casinos may use a third party payment provider who receives the money from the casino and then sends it, so like a mediator. Sometimes casinos have technical problems or there are too many withdrawals and they send them in some sort of queue as the players have entered them. Other casinos may have the tactic of sending the money after a week or two and waiting for the players to give up and lose it.

Try to be patient and wait for the money. If you don't get it, we'll try to help. 

Hi, I probably won't have anything more for you than for the other players. I know it's not nice to wait over a week for money, but you'll have to stick it out for a while. We give casinos 14 days to resolve this situation and if they don't, we will try to help you.

Have you played here with any bonus? The casino didn't need any documents from you? 

I'll wait a few more days.

thank you

I don't know if I've mentioned it but weekends are mostly not involved. Some casinos can process withdrawals at this time but most of them don't. 

So we'll both be waiting to see if anything changes. 

I'll be glad if it does and you'll let me know. 🙂

No, no bonus and no verification request. I had already withdrawn in the past. As of today, it has been 9 days since the pending request, never has it been so long. I am seriously worried that the payment will not happen…

As you can see, you're not the only one who does. I, on the other hand, would have been relieved to have been given the withdrawal in the past. There is no need to be negative right away, although I know that if you wait longer than you are used to, there is a feeling of uncertainty. 

If nothing gets sorted out and you don't have the money, as I mentioned, contact us and we will try to help. 

Well, with all due respect, I'm not convinced that would be time-effective. Are you familiar with the process? Additionally, consider the expenses involved. If I may, I recommend a free-of-charge complaint instead.

even today no money

how?

Nothing, not even the money today....how do I file a complaint?

I was given a more recent payment and the one from May 21st is still voidable? Should I cancel it and resubmit it?

I told you that weekend is not included most of the times.

You have to be patient a bit. You can read experiences of other players so it can help you how long they waited.

Regarding the complaint, here you are, this is the link where you can submit it.

Hope everything will be alright. 🙂

My complaint is already open but it is pending for another 3 days

Yes but 12 days have passed

Thank you very much

I saw. 

Don't do anything with your withdrawal and leave it as it is because if you cancel it and re-enter it, it will take time to process it again. 

The complaint has a timer at the top right and you will have to be patient before you get an answer. 

You are welcome, give us update when you have something new. 🙂

Good morning, I'm new to this community. Last night I won a fairly large sum, about €10,000 playing Blackjack (no bonus, just real balance). Obviously I stopped and asked for the first withdrawal on my credit card from which I make deposits. Obviously the site having limits will give me the possibility to withdraw everything within about a month given the amount. I have seen that many users have had problems with withdrawals and have taken weeks to withdraw. I have been registered on Vegasino for about 5 months and this is my first withdrawal. Account status tells me that it is verified and they do not need any further verification. I will keep you updated on my experience. I have seen that the moderators of this site always help players, let's hope we do not need their support)