V.Vegas Casino - general discussion (page 20)

I see, care to provide a screenshot showing the sign, please?

Well, what vulkan is doing at the moment with the customers who have been there for years is not normal. Really always a good casino

Let me guess - the manager's decision? 🤔

If I'd know that

I'd love to cheer you up, frankly, I feel it's not in my power. May I suggest trying another big brand casino? Luckily it will work, at least for a start.

Hello again 😁,

I have a question.

I won lot of money with Clash of Seraphim game in Vulkan Vegas. You remember maybe bacuse the Casino Guru helped for me. So since then I can’t play with this game because can’t enter.

I got error message in Vulkan Vegas and Ice Casino too 🤔

This is normal and correct or the casinos is watching my activity? Is anyone else experiencing this?

Hello,

that is normal.

If you win too much in a slot you will be banned for that one.

Or you simply have a browser cache problem. Test CTRL+F5.

Kind regards

Good Morning all,

I'm new here.

Maybe someone here can answer my questions.

I won €4500 playing Vulkan Vegas.

On 7/9/23 withdrawal requested on 7/14/23 still no processing.

Previous withdrawals of 200-600€ in my account within 2 days.

Now at 4500 euros (by the way, this is the first time I've won that much) the payout takes a very long time...

Where is the problem...

Thank you in advance for your answers..

LG

Hello.

This could be due to the summer staff shortage, or just an ordinary delay. Honestly. Any chance the casino would explain?

Maybe your previous withdrawals didn't hit a threshold, and it is different. Well, just guessing...

Could you update me whenever you can?

Hello, yesterday I got an email that my winnings were paid out. I'm curious if it's in my account the days since it's the weekend.

Probably be in your account Monday am some casinos rarely pay out at weekends

Hi, have you already received it?

After almost 6 years I'm only a 3 class player at Vulcan,

Find me a site now.

12 days ago I made a deposit to my account for 200 pesos and these were never reflected, the customer service only tells me the same thing over and over again and nothing results, I leave screenshots as proof, it is absurd because I communicated With my bank and the money they already collected it, and it's 200 pesos but I hope this helps other people and they don't trust this casino.

Hey there!

Sorry to see you are in trouble...

This is quite an interesting situation because if I understand correctly, the casino points a finger at your bank while your bank has confirmed the money was deducted, hm?

You have spoken with your bank regarding the transaction, I reckon. Still, allow me a question, which payment option did you use - was it an ordinary wire transfer (bank to bank)?

I know asking questions won't help you - thus, I would like to suggest using Casino Guru Resolution Center.

Kindly browse this guide first.

If you agree, submitting a free complaint won't cast you mere than a few minutes of your time so, this is the way to start one:

https://casino.guru/complaints/create

Does it seem like a good idea to you?

I have a complaint with the Vulkan Vegas casino, I won 15 thousand Chilean pesos in the machines without a bonus, but unfortunately they blocked my account because according to the rules of the casino, the issue was that I waited 1 month for them to deposit into my account and it happened that I They rejected it since my account was already verified, therefore they sent me messages to please come back tomorrow and they never gave me an answer after a few days, choose another payment method to deposit me and they just blocked my account, I'm already bored with this wait As a casino, they are not responsible for anything, they are not even capable of making the client have a solution. The first time I play, I have not had problems with others, but Vulkan Vegas has left me disappointed, so that my account returns to normal, they tell me that They should cancel the transfer of my money, but that would be waiting 1 more month and that's too much

Ok, I have no idea what might go wrong - I would appreciate further explanation, but for now, I believe you should create a complaint.

Use this link and do your best to explain the issue, please:

https://casino.guru/complaints/create

Hello

I signed up to hear your opinion.

I've been playing in various casinos for a long time without any problems worth mentioning. Now I'm having trouble with a payout from Vulkan Vegas. It's about €1600. They paid out, but the money didn't arrive. As proof, they gave me a copy of the "Payout Check" sent.

I've already had a number of payments from them without any problems, with one exception. A few weeks ago the money didn't arrive either. They wanted a copy of the account statements and then it worked.

But now you want me to bring written proof (with stamp and signature) from my bank that there was no receipt. At my bank, however, I don't really want to wake up sleeping dogs, I'm not sure whether the "Curacao license" is kosher.

Do you have a tip?

MfG and thank you.

I believe the casino is convinced the money was sent already when you claim you have never received those. Well, I'd say you should be able to support your claim as well as the casino.

If I may add, you should also only play in DE-licensed casinos. GGL seems to be pretty strict about that.

What do you think?

Hello, I've been waiting for my €2600 for 8 days, initially I was told that it would take a maximum of 5 working days, I paid out on Sundays, then I was told they would get their money on Friday, now on Monday nothing has happened and I haven't received any from my email Answer and in the live chat you write the same thing every day and the financial expert will take care of it

can someone help me