Trybet Casino - general discussion

If you want to discuss anything related to Trybet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Does anyone else have the same problem? I put 20 in and won 600 euros, so they paid the money into my account but I haven't received anything. They claim that there is a problem with the payment method.

Same omg

really bad casino lie straight to the face. I talked to Trumo and they said they have no problem and my withdrawal hasn't even arrived.

Hello, you mentioned a problem with the payment method. Did you, meanwhile, opt for a different option, please? I guess the one is out of order based on what you wrote earlier. I wonder what the casino suggested to you. Can you tell me, please?

I want to share my experience with Trybet Casino so other players are aware of the withdrawal issues I have experienced.

Trybet advertises "fast cash out," but unfortunately this has not been my experience. I have been waiting for my withdrawal for several days and still have not received my money.

The most frustrating part has been the explanations regarding payment methods. I was initially trying to withdraw using Neteller, but I was later told that their Payments Team was experiencing a technical issue processing Neteller payments. I was then advised to make another deposit using an alternative payment method, such as Skrill, before withdrawing through that method.

This has caused unnecessary delays and frustration. If "fast cash out" is being advertised, players should reasonably expect withdrawals to be processed quickly, or at least receive clear and consistent information about any problems before making a withdrawal.

Depositing money is straightforward, but getting my withdrawal processed has been a completely different experience.

I have now been waiting several days for my funds. I am posting this review to make other players aware of my experience with Trybet Casino and their withdrawal process.

I will update this review if and when I receive my withdrawal.

Oh, definitely do come back once you have the money or just when things look like they could be wrong somehow. Was it perhaps your first withdrawal? I'm asking because the first withdrawals are rarely quick and as you said, fast cashout is a marketing thing; it actually says nothing, at least to me. (Real information is rarely sexy enough to be advertised; that's what I've learned thus far in igaming 🙂). Comparing deposits to withdrawals feels natural but it's a completely different discipline, but that's not the matter here, I wager.

Following a thorough review of the case, we identified that the delay was caused by a technical issue with a third-party payment provider affecting the Neteller payment flow. Unfortunately, this impacted the processing of the transaction. The issue has since been escalated to the relevant payment provider for investigation and resolution to help prevent similar occurrences in the future.

To avoid any further delay while the technical issue was being investigated, we proactively offered the customer an alternative payment method to facilitate the withdrawal as quickly as possible. Once the alternative deposit was successfully completed and the necessary payment and security checks had been carried out, the withdrawal was approved and processed promptly.

We sincerely apologise for the inconvenience this caused and appreciate the customer's patience and understanding while the matter was being resolved. We remain committed to providing a smooth and reliable payment experience and have temporarily removed the affected payment option until we can confirm it is operating as intended. Should any customer experience a payment-related issue, we encourage them to contact our Customer Support team so we can investigate and provide assistance as quickly as possible.