1 week ago
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There's an update at Trickz that I really don't like. Paying a deposit fee is perfectly fine; I'm familiar with that from other casinos, but within reason. Previously, I always paid a €1 fee for every deposit, regardless of the method used at Trickz. Now, Trickz seems to have increased the fee. I deposited via Visa, for example, €50 + €1 fee, so €51. However, when I'm redirected to my bank to confirm the deposit, the fee increases to €11, and this isn't due to my bank; I checked. So now you pay the regular €1 fee plus €10. If you deposit €50, you end up paying €61 including the fee. In my opinion, that's anything but fair. At their sister site, Winnerz, there are currently no fees for deposits, but they've recently started charging 1% + 1.5% for withdrawals, which can get quite expensive with larger withdrawals. Fees are perfectly fine, but here and at Winnerz I find them totally excessive since the update.
Es gibt ein Update bei Trickz was mir so gar nicht gefällt. Dass man hier bei Einzahlungen eine Gebühr bezahlt ist absolut okay so kenne ich es auch in anderen Casinos, allerdings in Maßen. Sonst habe ich immer 1€ Gebühr für jede Einzahlung und über jede Einzahlungsmethode bei Trickz bezahlt, nun hat Trickz die Gebühr wohl erhöht ich habe über Visa eingezahlt, Einzahlungsbetrag z. B 50€ + 1€ Gebühr also 51€. Wenn man dann aber weitergeleitet wird zu seiner Bank um die Einzahlung zu bestätigen, erhöht sich die Gebühr auf 11€ und das liegt nicht an meiner Bank ich habe nachgefragt. Also zahlt man nun die 1€ reguläre Gebühr + 10€ wenn man also 50€ einzahlt, bezahlt man am Ende des Vorgangs mit der Gebühr 61€ das ist meines Erachtens nach alles andere als fair. Bei der Schwester Winnerz zahlt man aktuell noch keine Gebühr für Einzahlungen, bei den Auszahlungen neuerdings aber auch 1% +1,5% und das kann bei höheren Auszahlungen ziemlich teuer werden. Gebühren sind völlig in Ordnung, hier und bei Winnerz finde ich die aber seit der Aktualisierung total überzogen.
Hello, to be honest, players usually don't mention deposit fees, and I won't speculate.
Perhaps it is related to intermediary banks, because casinos without a GGL license usually need to use those to allow transactions to players from Germany, this is related to its payment processors and the casino usually has no control over that...
But as I said, I truly do not know whether this could be related. Thank you kindly for sharing your experience with us. Let's see what other players have to add in that regard.
Yes, so I just made another deposit via Revolut and it's only charging the usual €1 fee. Last time I deposited using Visa and had to pay an €11 fee, but I've deposited via Visa quite often and never had to pay such a high fee before. It seems to be due to the payment provider.
Ja also ich habe soeben erneut eingezahlt über Revolut und da wird nur die übliche Gebühr von 1€ erhoben. Letztes Mal habe ich über die Option Visa eingezahlt und da musste ich 11€ Gebühr bezahlen allerdings habe ich öfter über Visa eingezahlt und musste sonst nie so eine hohe Gebühr bezahlen. Das scheint tatsächlich an dem Zahlungsdienstleister zu liegen.
That's very handy information; thank you for those details and for sharing.
Since this account was closed, I hope the player won't face any problems in the future.
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