Toshi Bet Casino - general discussion (page 4)

ok and why is it unlisted, if I may ask?

Hello Radka,

Why is the casino currently not publicly accessible? Is it due to casino security?

I'm considering filing a complaint with the licensing authority, thanks for your input and for being there for us players!

I registered on the Bitcoin forum yesterday, but I need to find some time to write a post there. Unfortunately, I'm not familiar with the forum at all.

Radka, what do you think of the casino's response? Unfortunately, it strikes me as very condescending and harsh. Furthermore, they omitted important details in their reply, such as mentioning gambling addiction.

In my opinion, this is just a pathetic attempt to save face.

I've already looked into filing a complaint with the Anjouan authority. However, according to other users, the complaint process isn't possible if you're playing from a country that the casino excludes. Germany has recently been added to the casino's list. Furthermore, the licensing authority is said to be strongly siding with the casinos.

Greetings

you will receive zero answers from Anjouan.The best option in my opinion, and I believe I'm in the same boat as you, is to make pressure on socials mainly LinkedIn, and bitcointalk.

if you post on bitcointalk, make sure you write a thread in Scam accusations and write in Casino Announcement thread. You will be immediately attacked by people that is paid to wear Toshi banner for advertising.

Is there also a mediator on Bitcointalk? What is his connection to the casino? Why is he able to act as a mediator there?

There are some people with some connection to casino there... I don't know much but Toshi has a kind of community there, so the forum might be important to them..

Regarding to the mediator is someone that usually help others regarding to casino complaints, with a lot of connections and reputation but with some mistakes aswell obv..

Let mesay that since the beginning of 2026 there are more restrictions for gambling-oriented websites. We are still trying to tailor our website accordingly to those restrictions to find a balance and allow players to see as much information about casinos as possible. Sadly, in some cases we have not yet figured out the best solution and quite a handful of casinos may be missing.

Thus, I truly can't say when this particular casino will be "back."

Hello,

I do not dare to guess which aspects led us to change how this casino review is publicly accessible. Regulations is my best guess. I too would love to see it published already with the associated complaint and possible user reviews.

When it comes to Anjouan, I'm quite hesitant, though. I recall that some adjustment has been made; however, as far as I know, little has changed for the actual players' disputes.

The thing is that AOFA has no team dedicated to investigating player issues directly; thus, it instructs players to follow the casino's complaint procedures first or to find the services of a third-party ADR provider (such as Casino Guru). If neither of those works, players are required to forward the matter to the authority. I find the process to be quite confusing at this point. To be completely honest here, I believe I have never heard a player saying that AOFA actually looked into a previously closed ADR complaint. Well, perhaps once, now that I'm thinking about it... In most cases the licensing authority does not respond further.

Sure, let me try something. Can you try this direct link, please? Thank you.

it forwards to general complaints page logged in or not.

so basically casino will not be affected, and mediators work are for nothing rn. Since those bad cases cannot be accessed by others.

It is a lost battle... I'll send email to Martin... I giveup.

Well, your conclusion is very far from reality. I already explained that complaints exist. You saw the screenshot. If you back off now, there truly will be no consequences for the casino when it comes to your case, but not just because you cannot see other complaints, but because you're jumping to conclusions.

Would you kindly give it a thought?

My life is done, I'm just postponing the suffering, it is all about that. I have no tools, no health, no basics to rebuild everything. It is more complicated than it seems aswell. Sorry 😭

I'm sorry to hear this. How about you call your local support care center? I understand that things may seem dire, but those feelings can still change with proper care.

+351 919 449 917

+351 933 191 317

Please, give it a try.

Hello Radka,

I think he means that the casino isn't showing up in anyone's search results. I've heard that from other people too. It's not visible anywhere. It doesn't even appear on Casino Guru. Google searches for Toshibet from Casino Guru turn up results, but clicking on them redirects you to other casinos or to the main page.

I hope you understood what I meant; if not, feel free to contact me again 👍

Hello Samsam213.

I get the point; thank you kindly.

My intention was to express that when it comes to Casino Guru, such casino disappearance does not mean that all the problems players had with the brand vanished too. All complaints, including those not available on the website, are still stored and we count them.

Imagine such a brand gets sold or altered, first of all, we aim to clearly address the matter of those complaints before any changes to the casino reviews are made on our side.

I just thought it would be good to mention this, given those circumstances.

hello! thanks Radka for the sos line. I actually called and it is helpful! their WhatsApp is not working though.

Samsam213 can you share your case details to everyone here? with some screenshots for example? since we can't access other's complaints of Toshi. Is it against your terms Radka?

Hello! I'm so glad to hear this. Are you feeling a bit better? I hope you do.

Actually it is quite the opposite; we truly aim to encourage anyone to share cases, especially when the casino review is unavailable. I can post the link, too. I have a feeling that I recently asked someone whether it is okay to share the complaint on the forum; I won't be surprised to find out it was in this very thread.

I'm sorry; so much has been going on lately, though. I honestly can't tell whether this particular link will work now. 👈

In any case, the information is important; we could not help:

hello! thanks for the reply!

the url is still not working it goes to main page 😢 I believe the best option for now is the screenshots... unless it requires VPN to open that page.

Hello, anytime, of course!

I'm afraid the only way to share it is via screenshot if the URL isn't working. Let me test it though; there have been so many technical changes recently that I honestly lost track of how our website actually works. 🙁

Update: I tested it as a user, and the link does not work.

Well, I'm sorry.

🙁 can you share some screenshots?

Hello, screenshots of what, please? I would say that one failed self-exclusion case pretty much demonstrates how this casino approaches the matter. 🙁