TonyBet Casino - general discussion

If you want to discuss anything related to TonyBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Why are casinos such mimosas when you criticize??? You earn millions, rip off at our expense and can't pocket anything? Accounts get banned after losing a fortune for a bit of criticism so please what's the point? I only know 2 casinos that are GREAT, Jet and Sol! There should be a balance between losing and winning! Otherwise abolish all casinos!!!

May I know what has happened in TonyBet, please? I'd say that a deeper explanation would be good.

unrelated to this thread, how come there isnt a Tonybet page anymore? The casino is fully functional, not rogue and one of the more trustworthy ones in my experience.

Hi!

It does exist: https://casinoguru-en.com/TonyBet-Casino-review 👈 According to our system, the casino is among the better ones, as you say. Do this link work correctly, please? Should be visible to players from Canada too.

Ah yes it does, I'm connecting from a UK IP so that must have been the issue, just connected from a device in canada and its working. Odd though as usually it just says the casino is not available in X country rather than redirecting to the home page (which is what happened in this instance)

Mystery solved! 🙂 Thank you.

Due to UKGC regulations, many casinos are not accessible from the UK. Little tip: skip UK, Germany, Australia, and Austria; those countries are extremely regulated.

If you ever notice something really strange while browsing here, please let us know as our domains can act a little strangely when using the VPN.

Unsure if my previous query went through I attempted to send yesterday.

My issue is I was granted a casino bonus with playthrough requirements etc. & wat happened was I had slot gm " Bass Cash Monstrosity " freeze on Me while in the process of winning 10 Fs @ an 8$ wager per spin & I contacted customer support & they admitted it being a technical issue on their end & would email Me when they concluded their investigation... this was 4 day's ago & the bonus expires in 3 more day's.

4 day's to not hear anything back for a technical issue seems a little excessive yeah ?

I ll also add it was a 200$ bonus with a playthrough requirement of 4000$ of which I cleared 3700/4000.

There is no complaint submitted by you in your system right now. You need to know, though, that our complaint team is unable to intervene in any case before the 14-day time period passes.

Please surely let us know whenever you have some updates from the casino.

Have yet to hear back fr Tonybet as of yet . As previously stated said bonus I'm asking for help with expires in 2 day's & when I enquired about whether I'll get an extension on the bonus because they admitted it's a technical issue on their end they won't give me a straight answer just the same generic copy & pasted reply which is becoming very frustrating. My fear is the expiry time for my query is going to come & go & they're just going to tell me bonus has expired.

I surely understand that it must be frustrating for you, and I really hope that you'll be able to solve it as soon as possible.

Please let us know about any updates, for sure.

What is the purpose of the complaint section when you're not able to get an Email back not only in a timely manner (when it's a time sensitive issue) but any manner at all . Seems like a pointless waste of everyone's time .

Could you explain what the issue is, please?

They ask for absurd documents with irrelevant information, just to pocket the profits. Terrible site.

Hello again, care to say a bit more? Based on your other posts, you have had the same kind of experiences with more casinos; perhaps those documents are relevant after all. KYC is a pretty complex procedure, if necessary. Help us understand and give us some context, please.

I already have a complaint about this, with everything explained. Besides Tonybet, I've had a bad experience with 1Red, not with "more casinos." The difference with 1Red is that they never paid me, even though my account was fully verified with all the required documents; they never did.

I see the request has been approved; that's great, because only after the approval did the information become accessible to members. So, hopefully it won't take long to help out with TonyBet matter.

I'm sorry to hear about problems with 1red, though; it is a casino we try to warn about. Red Safety Index indeed. 🙁