Titan Play Casino - general discussion

If you want to discuss anything related to Titan Play Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

1/ Last month I did few deposits withoit bonus and than they didn't let me to do withdrawal $500 because " I have active bonus 0.07 cents ??? Their own policy said that bonus will be cancel if you go below 0.20c, and I had only 0.07c

2/Titanplay didn't let me withdraw my finds ,because they allowed ONLY ONE WITHDRAW a week. What a scam ! You can do hundred deposits a day and only one withdraw a week.

3/ Today they took $1,000 cash from my acount ,because I was taking $50 bonus with my deposit. And this bonus was play off in full. And they just steal my money

I have conformation emails from support

May I first ask you, what do you mean that they took $1,000 cash from my account?

Were these your winnings from the bonus?

Also, we have information that there are no withdrawal limits for Canadian players. So do you say it is not correct?🤔

When it comes to the withdrawal of your winnings, I would probably suggest you file a complaint here so our team could investigate the matter and hopefully help you out to get the money from the casino.

What do you say? Will you try it?

If you wish to file it, please follow this link, where you'll need to provide all the information in details, and let us know how it goes.

It's only once a week withdrawal in Onrario. I have email from them. I time in 7 days. I had 1,250 and they convert in $250 .So they took my $1000 cash, because I got $50 bonus when deposit my $160. If you read reviews on Trustpilot.com there are so many reviews with the same situation in Titanplay. They just taking people money.

Confirmation that wirhdraw ones a week only. I have few email to confirm

So the maximum withdrawal limit with this bonus was only $250, right? Is it written in the terms of the bonus?

If it is so, they have done nothing wrong, I believe.🤔

Thank you for this. I will inform our data team about it.