5 months ago
If you want to discuss anything related to Thrill Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Well, losing can be frustrating, especially when expectations don’t match the outcome.
If playing no longer brings fun, taking a break may be the best option. Feel free to try our free slot tournaments to get a pause from spending.
Username: regarn4k After making several deposits, the casino requested identity verification. I submitted my passport and ID card twice, but both submissions were rejected without any clear explanation. Customer support provided vague responses and did not clearly explain what exactly was wrong with the documents. Eventually, my account was fully blocked and I lost access to my account area. My remaining deposit was not returned, even though there were no winnings on the account. Based on my experience, I recommend being very cautious when using this casino. If you want to avoid potential issues with verification and account access, you may want to consider another platform.
Hi, if you tried to verify and the documents were rejected without giving you any reason, or perhaps only a general one, I would go down the complaint route, where we will try to help you.
What do you think?
I think it's worth considering if you don't know anything specific and you feel that you haven't done anything wrong.
Greetings, I can see you’re going through a rough patch and haven’t been able to win much lately. Have you thought about taking a break if that’s the case? There’s no need to waste a lot of money if this is how things are going.
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