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They will not payout

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3 days ago
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3 days ago

filefilefilefileThis casino is coming up with every excuse imaginable to not pay

3 days ago

This casino is trying to tell me that they don’t owe me this balance that I requested for payout

Cartronics
2 days ago

Hi, can you tell me what excuses the casino is using to avoid paying you? I didn't see anything like that in the screenshots.

How long have you been waiting for the money, please? 

2 days ago

They are telling me in only entitled to $250. It’s been 48 hrs.

2 days ago

I’m

Cartronics
2 days ago

Okay, so did they take the rest of your money, or is it still in your gaming account? Were you playing with a bonus or not?

2 days ago

I had a bonus then I met the rollover requirements after the balance came down from $10k. Then they said it need to go further after $8k. When it got to $3k I received a message saying I was ready to cash out.

Cartronics
2 days ago

I'm not sure if I'm understanding this correctly. So you had a bonus and you met the requirements. After meeting them, you had 10k left? And you had to keep playing? Why? Didn't this bonus have a maximum cashout limit, which is why they told you that you were only entitled to 250? Did you see this somewhere, or could you please send me the details of the bonus you were playing with?

2 days ago

Yes! And yes! The more I played the more I was told the requirement wasn’t met until the balance came down. The only bonus chip that was still available to see was $550 total. Yet, I’m told I’ve met the requirement which I took a picture of then they say the cash out is $250. They aren’t being honest!

Edited
2 days ago

This is itfile

2 days ago

fileThey just took the remaining money!!!!

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