Hi, can you tell me what excuses the casino is using to avoid paying you? I didn't see anything like that in the screenshots.
How long have you been waiting for the money, please?
Okay, so did they take the rest of your money, or is it still in your gaming account? Were you playing with a bonus or not?
I'm not sure if I'm understanding this correctly. So you had a bonus and you met the requirements. After meeting them, you had 10k left? And you had to keep playing? Why? Didn't this bonus have a maximum cashout limit, which is why they told you that you were only entitled to 250? Did you see this somewhere, or could you please send me the details of the bonus you were playing with?
Yes! And yes! The more I played the more I was told the requirement wasn’t met until the balance came down. The only bonus chip that was still available to see was $550 total. Yet, I’m told I’ve met the requirement which I took a picture of then they say the cash out is $250. They aren’t being honest!
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