23 hours ago
If you want to discuss anything related to TCL99 Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Hi,
my name is Ana TCL99 have failed to honor my withdrawal of $4010.53 that was apparently made via osko from their commonwealth bank account on the 22nd of December @ 11.48 pm EST i didn't receive the payment instantly so i enquired with their chat BOT (because its the same reply over and over) as to which i was told that i was a first time payees so it was being held for 24hrs due to security reasons. It didn't sit right with me cause i had made a withdrawal with them previously so i entered the account number on their dodgy receipt into my banks pay anyone section and it said invalid bsb and account number. i enquired with the chat bot again when i was told that their account is restricted. i asked what that meant for me and the reply was they could not access their account at that moment due to being restricted but as soon as they verify they will look into it. but assured the payment went through. if everything was legit it should of hit my account exactly 24hrs later which was 11.48pm 23/12/2023 regardless of it being a weekend or public holiday. why i know this i made a withdrawal of $805.26 at AUBOSS1 casino on the 27/12/2023 @ 2am it was held 24 hours for security reasons then at 1pm the same day the 27th of dec i made another withdrawal from AUBOSS at 1.11pm of $3151.20 which they had to scrape up to pay me but they did and honored my withdrawal. Before the 24hrs security hold was up AUBOSS contacted me to inform me they were having issues with there bank and they had to cancel the $805 transfer and resend so i would know the time it should hit my bank because it will be 8 hours late. however the $3151 transfer hit my bank exactly 24 hours later and they were honest enough to tell me they had to pull money from a heap of different accounts. TCL99 however keep saying that they have sent the money and its my bank. thegreater bank has informed me its not them but their bank. I seen while i was researching TCL99 a man from Australia with an identical story as mine so i wont be waiting another day. Since this all began i have been writing all of TCL"s PAYID AND BANK ACCOUNT NUMBERS DOWN And i make a promise to TCL99 and the other casinos they are affiliated with that i will personally call every bank their payids are with and put them in to the fraud squad until they have no option to shut down. IT is going to cost them more than the the $4010 they ripped from me in lost revenue because it dont take a genius to see which casinos they Also own. TO all those Australians that are assisting them by supplying them with a Australian name and details etc for them to funtion as a unregistered casino You should rethink ya job.
Even if TCL99 bans me from their casino i have lots of people in there already good luck finding them.
IT may seem like i'm using blackmail to get my withdrawal but TBH thats the only LANGUAGE these crooks may understand. HEY DEAR 😘 TALK SOON DEAR
I feel like you're too focused on the simple fact that you should receive the payment within 24hours. That's not how it works in casinos. No matter what they say, the withdrawal times are random and affected by a lot of factors.
They apparently have issues with their blocked bank account and I'm actually very surprised they admitted this to you. To me, it's a signal that they try to be honest with you. I wouldn't be so offensive towards them. There's no reason for now. Of course, if it takes longer and they'll stop communicating with you, then it will be the right time to treat them differently. For now, it just seems like a standard banking issues that every casino experiences now and there.
Hi you are waiting for your withdrawal since 22 December ? We give casinos 14 days to sort out the process so if nothing changes let me know so we can try to help you.
As for how you can contact the player, I'm not sure how that would be possible since all he had was a complaint here.
Additionally, he was unable to resolve the issue as the casino did not respond, so I'm not sure if he would be able to help you either.
Sorry about this situation, and also that our team couldn't help you with your complaint, where the casino was not willing to assist them with your case. In these situations, there is nothing we can do, unfortunately. I wish you'll have more luck elsewhere.🍀🤞
ive been playing with them for ages and never had a problem, i definitely don't expect large amounts in 5 seconds though. but they do always pay.
So it's great that you have a good experience. When you say they always pay, what payment method do you use and how long does it take them to get the money in your account?🙂
Hi everyone i deposited $10 today and won $3942.56 no bonuses no money on my account it was $0.00 when I deposited my own money there saying it was suspicious betting and forfeited my withdrawal i all ways play this site i have never had an issue with withdrawal or depositing in the past in saying that it was never to amount of $3942.56now when I message support it's a ai responding just repeating its self is there anyone that can help me resolve this issue and help me receive my winning please
Hello, I'm truly sorry to say this, but this particular casino is very dangerous because it lacks even general terms and conditions, which means it can do literally anything. 🙁
I assume you haven't read its review, but it provides a comprehensive overview.
https://casino.guru/tcl99-casino-review#tab=js-tab-reputation
Thus, it would not be fair to let you feel like you will get the money. You may, however, lodge a complaint request; maybe something has changed in their behavior regarding player issues in the end.
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