ForumCasinosStellare Casino - general discussion

Stellare Casino - general discussion

4 months ago by Romi
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3252 views 43 replies |
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4 months ago
If you want to discuss anything related to Stellare Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
4 months ago

Don't play on this CASINO STELLARE site, they are scammers, they don't pay out your winnings and they block your profile. I reported them to the postal police.

Edited by author 5 months ago
Automatic translation:
rentcartrani
4 months ago

Sorry you have to go through this kind of situation. I have seen your complaint and just want to be sure about the amount you have written there that you have tried to withdraw, because I can see two different information. Could you specify, please?🤔

Have they explained the reason to you for blocking the account, though?

I hope our complaint team will be able to get in touch with the casino and solve all this.

Come forward with any news regarding your case, please.

4 months ago

STELLAR CASINO SCAM!!!!!

filefile I HAVE BEEN PLAYING FOR ABOUT A MONTH, THEY SENT ME THIS MESSAGE

Cristian, this decision was made by the site administration. Unfortunately your profile ( rent.car.trani@------) is blocked and cannot be restored.

Good evening

AND A SITE THAT MAKES SCAMS DOES NOT PAY THOSE WHO WIN AND THEY BLOCK YOUR PROFILE LIKE THEY DID TO ME WITH A WINNING OF €7,500

DON'T PLAY!

Edited by author 4 months ago
Automatic translation:
rentcartrani
4 months ago

Hey. Thank you for the clarification. Now let's see what we can do about it in your complaint.🤞

Romi
4 months ago

Good morning, it's 7,500.00 euros

Automatic translation:
rentcartrani
4 months ago

Have you gotten any news from the casino by now?🤔

Romi
4 months ago

No. They blocked me, they are scammers!

Automatic translation:
rentcartrani
4 months ago

So it seems you have not been told any specific reason for the account suspension. That's rough!

I don't want to scare you, but casinos are usually that strict when they find spots of fraud or "unusual" activities. As a result, they prefer to get rid of the player as soon as possible without sharing further details.

In any case, let's hope there is a way to reason with the casino. Based on the complaint timer, we will find out in the coming days. 🤞🤞

Radka
4 months ago

No. No explanation. They are scammers. Stellar casino

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Radka
4 months ago

I have sent all the documents they requested. Eligible for verification. They also did it to a friend of mine by blocking the profile who had won €11,500.00

Automatic translation:
rentcartrani
4 months ago

Oh,.. Do you think you could advise your friend to join us? Everyone who's in trouble with the casino is welcome to submit the complaint. When it comes to your case, casino representative was invited to join the conversation, and I'm eager to see what comes next.

Just hold on, soon we should have more clues, at least.

4 months ago

Good evening

Stellar Casino didn't pay me the winnings of which I attach a screen shot....I also asked for explanations in chat why the Gate of Olympus game when it gives free spins if they come out after 3 figures of the God of Olympus they give 5 extra free spins BUT in in reality there are 4...I explained in chat but they don't understand or don't want to understand...can you help me get my money back? file

Automatic translation:
rentcartrani
4 months ago

HI

You solved?

Automatic translation:
rentcartrani
4 months ago

May I know if you had any news after the complaint? Because I want to report too

Automatic translation:
Michelabo
4 months ago

Hi, did the casino give you any reason why it doesn't want to pay you money or what is the problem ? 

As for the game itself, what specifically did they tell you about it. Do I understand correctly that after the scatters hit you won't get as much FS as you should ? 

I also noticed that you managed to file a complaint, so our team will investigate everything necessary and hopefully find out what's going on. In the context of that, I would ask you to reply to Petronela, who has already managed to write back.

If you have anything relevant let us know.

rentcartrani
3 months ago

Good morning

This morning I contacted them because on their website it clearly states that we can contact them via message, chat or ask to be called back... THEY ANSWERED ME THAT THEY CANNOT CALL... INSTEAD A MONTH AGO SOMEONE IN THE NAME OF CASINO STELLARE CALLED ME. ..THEY ARE SCAMMERS...I WANT MY MONEY...

Automatic translation:
rentcartrani
3 months ago

@rentcartrani May I know if you have any news about your complaint? Because I want to report them too

Automatic translation:
michela
3 months ago

Unfortunately nothing can be given as they do not have a street address or telephone number. They are shitty scammers.

Automatic translation:
rentcartrani
3 months ago

They scammed me out of 20 thousand euros


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