4 months ago
If you want to discuss anything related to Stellare Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Don't play on this CASINO STELLARE site, they are scammers, they don't pay out your winnings and they block your profile. I reported them to the postal police.
Non giocate su questo sito CASINO STELLARE sono truffatori, non pagano le vincite e ti bloccano il profilo. Li ho denunciati alla polizia postale.
Sorry you have to go through this kind of situation. I have seen your complaint and just want to be sure about the amount you have written there that you have tried to withdraw, because I can see two different information. Could you specify, please?🤔
Have they explained the reason to you for blocking the account, though?
I hope our complaint team will be able to get in touch with the casino and solve all this.
Come forward with any news regarding your case, please.
STELLAR CASINO SCAM!!!!!
I HAVE BEEN PLAYING FOR ABOUT A MONTH, THEY SENT ME THIS MESSAGE
Cristian, this decision was made by the site administration. Unfortunately your profile ( rent.car.trani@------) is blocked and cannot be restored.
Good evening
AND A SITE THAT MAKES SCAMS DOES NOT PAY THOSE WHO WIN AND THEY BLOCK YOUR PROFILE LIKE THEY DID TO ME WITH A WINNING OF €7,500
DON'T PLAY!
CASINO STELLARE TRUFFA!!!!!
HO GIOCATO DA UN MESE CIRCA, MI HANNO INVIATO QUESTO MESSAGGIO
Cristian, questa decisione è stata presa dall'amministrazione del sito. Purtroppo il tuo profilo ( rent.car.trani@------ ) è bloccato e non può essere ripristinato.
Buona serata
E UN SITO CHE FA LE TRUFFE NON PAGA CHI VINCE E TI BLOCCANO IL PROFILO COME HANNO FATTO A ME CON UNA VINCITA DI 7500€
NON GIOCATE!
Hey. Thank you for the clarification. Now let's see what we can do about it in your complaint.🤞
So it seems you have not been told any specific reason for the account suspension. That's rough!
I don't want to scare you, but casinos are usually that strict when they find spots of fraud or "unusual" activities. As a result, they prefer to get rid of the player as soon as possible without sharing further details.
In any case, let's hope there is a way to reason with the casino. Based on the complaint timer, we will find out in the coming days. 🤞🤞
No. No explanation. They are scammers. Stellar casino
No. Nessuna spiegazione. Sono dei truffatori. Casino stellare
I have sent all the documents they requested. Eligible for verification. They also did it to a friend of mine by blocking the profile who had won €11,500.00
Ho inviato tutti I documenti che mi hanno richiesto. Idonei per la verifica. Lo hanno fatto pure ad un mio amico bloccando il profilo che aveva vinto 11.500 00 €
Oh,.. Do you think you could advise your friend to join us? Everyone who's in trouble with the casino is welcome to submit the complaint. When it comes to your case, casino representative was invited to join the conversation, and I'm eager to see what comes next.
Just hold on, soon we should have more clues, at least.
Good evening
Stellar Casino didn't pay me the winnings of which I attach a screen shot....I also asked for explanations in chat why the Gate of Olympus game when it gives free spins if they come out after 3 figures of the God of Olympus they give 5 extra free spins BUT in in reality there are 4...I explained in chat but they don't understand or don't want to understand...can you help me get my money back?
Buonasera
Casino stellare non mi hanno pagato la vincita di cui allego screen shot....inoltre ho chiesto spiegazioni in chat perché il gioco Gate of Olympus quando da i free spins se escono dopo 3 figure del God of Olympus danno 5 free spins extra MA in realtà sono 4...ho spiegato in chat ma non capiscono o non vogliono capire...mi aiutate a recuperare i miei soldi?
May I know if you had any news after the complaint? Because I want to report too
Posso sapere se dopo la denuncia hai avuto notizie? Perché voglio denunciare anche io
Hi, did the casino give you any reason why it doesn't want to pay you money or what is the problem ?
As for the game itself, what specifically did they tell you about it. Do I understand correctly that after the scatters hit you won't get as much FS as you should ?
I also noticed that you managed to file a complaint, so our team will investigate everything necessary and hopefully find out what's going on. In the context of that, I would ask you to reply to Petronela, who has already managed to write back.
If you have anything relevant let us know.
Good morning
This morning I contacted them because on their website it clearly states that we can contact them via message, chat or ask to be called back... THEY ANSWERED ME THAT THEY CANNOT CALL... INSTEAD A MONTH AGO SOMEONE IN THE NAME OF CASINO STELLARE CALLED ME. ..THEY ARE SCAMMERS...I WANT MY MONEY...
Buongiorno
Stamani li ho contattati perché sul loro sito c e scritto chiaramente che possiamo contattarli via messaggio , chat o chiedere di essere richiamati...MI HANNO RISPOSTO CHE NON POSSONO TELEFONARE...INVECE UN MESE FA QUALCUNO A NOME DEL CASINO STELLARE MI HA CHIAMATO...SONO DEI TRUFFATORI...IO VOGLIO I MIEI SOLDI...
@rentcartrani May I know if you have any news about your complaint? Because I want to report them too
@rentcartrani posso sapere se hai notizie della tua denuncia? Perché voglio denunciarli anche io
Unfortunately nothing can be given as they do not have a street address or telephone number. They are shitty scammers.
Purtroppo non si può dare niente in quanto non hanno un recapito civico e telefonico. Sono dei truffatori di merda.
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