6 hours ago
Our team will definitely try to help you. I can already see that you’ve had your complaint open for about two weeks, so I think this question is probably unnecessary, since we’re already actively trying to assist you.
I can’t say for certain how it will turn out, because I don’t know whether the casino will cooperate with us or whether they will respond when our team contacts them. We’ll simply have to wait and see how things develop in your case.
So, unfortunately, it may still take some time.
