Spinarium casino account get banned

I am writing to formally appeal the ban on my account associated with the username: {username}.

I believe this ban may have been issued in error. I have reviewed the terms of service and believe I have not violated any policies.

Details of my account:

- Reason for ban : 2026-09-01 AUTOBAN MULTIACC ABUSE

Ban Date Shown: 2034-11-18 (likely an automated placeholder)

I request that you review my account activity and consider reinstating my access. I am happy to provide any additional information or verification if needed.

Thank you for your time and consideration.

Sincerely,

I can see that you've already submitted a complaint with us about this, so that's the best place to continue with the case.

The reason shown on your account is multi-account abuse, but whether the ban was actually justified will depend on the evidence behind that decision. Kristina has already asked you a few questions in the complaint that should help clarify this, so make sure to reply to her there. The complaint is currently waiting for your response.

We won't be able to reinstate the account directly from the forum, but our complaint team can look into the circumstances and, if necessary, ask the casino to explain and support its decision.

One small thing as well: I would avoid posting your registered email address or User ID publicly on the forum. It's better to keep personal account details inside the complaint, where sensitive information can be handled privately.

Thank you for the guidance. I've just replied directly to Kristina in the complaint thread with all the details I have.

​Frankly, it’s frustrating that support couldn’t provide any specific details regarding this ban, but I hope the complaint team can get a clear explanation and supporting evidence from the casino. Appreciate the heads-up on keeping my private info off the forum as well.

You’re very welcome.

We’ll see what our team manages to find out and whether the casino is willing to communicate with us and cooperate.

Fingers crossed, and if you receive any new information in the meantime, definitely don’t forget to let us know.🙂