Good morning, I registered on the SPIN PALACE CASINO website (aams)
During registration I incorrectly entered the expiration year of my identity card.
Correct year(2032)
Year entered incorrectly (2033)
They won't accept my document upload.
How can I fix this?
I contacted via email but I am not receiving any responses.
I also sent complaints to the same site's email address
Thank you
Hi, it's a shame that you did just a little mistake, but you're having a big issue now 😕 It's the best option to consult it with the casino support directly, but if they don't reply to you let's say within 5 business days, you may consider submitting a complaint on our website. When did you contact them via the email?
Then we could try contacting them on our own.
A thousand thanks
Luckily they fixed it
We are always glad to help, and it makes us really happy whenever a player's issue gets solved. Thank you for informing us, and do not hesitate to contact us at any time.
If you wish to describe your experience at this casino, here's the link where you can do so.😉
Are you going to continue to play there now, I wonder?
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.
