Spin palace casino refuses my document

Good morning, I registered on the SPIN PALACE CASINO website (aams)

During registration I incorrectly entered the expiration year of my identity card.

Correct year(2032)

Year entered incorrectly (2033)

They won't accept my document upload.

How can I fix this?

I contacted via email but I am not receiving any responses.

I also sent complaints to the same site's email address

Thank you

Hi, it's a shame that you did just a little mistake, but you're having a big issue now 😕 It's the best option to consult it with the casino support directly, but if they don't reply to you let's say within 5 business days, you may consider submitting a complaint on our website. When did you contact them via the email?

Then we could try contacting them on our own.

A thousand thanks

Luckily they fixed it

We are always glad to help, and it makes us really happy whenever a player's issue gets solved. Thank you for informing us, and do not hesitate to contact us at any time.

If you wish to describe your experience at this casino, here's the link where you can do so.😉

Are you going to continue to play there now, I wonder?