SpellWin Casino - general discussion

If you want to discuss anything related to SpellWin Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Very good casino, with lots of games, lots of bonuses, account verification takes about 2 days, games with RTP, only one problem the withdrawal takes a long time, you have to wait more than 48 hours, and sometimes even more days. I've only cashed out once. The other withdrawals took so long that I reversed the withdrawals, currently I have another withdrawal pending for 2 days, if you have money left over it's worth waiting and playing on other sites while you wait, if you don't it's not worth it as your money will be tied up for days.

Hello,

so it seems that aside from the other player experiences, PIX worked for you in the past. Is that correct?

The idea of switching casinos while the withdrawal is taken care of sounds good, I'd say.

As far as I understood, the other person also mentioned the withdrawal's been processed for several days. Did anyone from the casino explicitly confirm the PIX "does not work" anymore?

I'd like to avoid mistaking delay with the non-functional withdrawal option. How long have you been dealing with the payout, please?

Dear ericleo,

Thank you for your review and for sharing your experience with Spellwin Casino!

Regarding your concern about withdrawal processing times, we kindly refer you to our Terms and Conditions, which state: "6.6. All withdrawal requests are processed within three (3) banking days, but there are cases where these timing[s] can be longer, depending on payment channels, additional account checks, and public holidays."

We noticed that your withdrawal request was placed on January 26th, which was a non-business day. Today is January 28th, so your request is still within the mentioned timeframe, and there’s no need to worry. Rest assured that we are processing your withdrawal as quickly as possible, and we appreciate your patience.

If you have any further questions or concerns, please don’t hesitate to reach out to our support team, who are always happy to help. 

Best regards,

Spellwin Casino Team

Dear ADRIELDOMINGOS,

Thank you for your feedback.

We’re not entirely sure if we fully understand the issue you’re experiencing, but we’ve reviewed all details regarding Pix payments, and everything is functioning smoothly on our side, with no downtimes or issues detected.

Could you please provide us with more details about the problem you’re facing? It would be helpful if you could share your casino account ID or the email address associated with your account at Spellwin, either here in this thread or by reaching out to us at vip.daniel@spellwin.com. Our manager will be happy to review your specific case and ensure everything is resolved properly for you.

Looking forward to assisting you further!

Best regards,

Spellwin Casino Team

The funds were successfully credited after 48 hours.

As our colleague mentioned, the site is good and the RTP is there, but the withdrawal system is scary because it takes so long.

Sincerely,

Adriel

Dear ADRIELDOMINGOS,

Great, congratulations on your successful withdrawal!

As mentioned earlier, all withdrawal requests are typically processed within three (3) banking days. However, there are instances where processing times may be longer due to factors like payment channels, additional account checks, or public holidays.

We always strive to process payouts as quickly as possible, but if you ever experience any delays with your withdrawals in the future, please feel free to reach out to our support team. They’ll be happy to check the status of your request and provide more details on the processing timeline.

We wish you continued luck and many more payouts ahead! 😉

Kind regards,

Spellwin Casino Team

Spellwin could you explain to me why my withdrawal was canceled, I have already made withdrawals by Bitcoin, and the method I deposited was Pix, but Pix withdrawal is disabled. How do I proceed in this case?

Is Pix disabled to make withdrawals in your case?

I can see that the casino representative is pretty active in this thread so I hope that they will be able to fix it.

If the problem still persists, our complaint team will surely look at it. Keep us informed, please.

Dear ericleo,

Thank you for bringing this to our attention. Our team has already reached out to you privately to gather more details about your case, and we were able to check everything thoroughly and provide a solution.

If you have any further questions or need additional assistance, feel free to contact us anytime — we’re always here to help!

Best regards,

Spellwin Casino Team

I understand the withdrawals are released in 3 working days, I'll wait then I have 2 more withdrawals pending one of 1,000 BRL and another of 1,900 BRL, I won a good prize at the IGGDrasil provider, bet of 1 BRL the game bonus paid 1,570 BRL.

Dear ericleo,

Congratulations on your great win! 🎉

Just to confirm, all your withdrawal requests have already been successfully processed. We truly appreciate your understanding.

Enjoy your winnings, and best of luck in your next games! 🍀

Kind regards,

SpellWin Casino Team

Yes, all my withdrawals have been paid, thank you very much.

Hi everyone I played on Rollino casino which is a sister site of spell win I played monopoly live and won 23000 euros I fully verified my account sent all documents shortly after I went on my account and the option of withdrawing through bank transfer had been removed I was informed that their system was down supposedly I have a complaint open on casino guru I will

post all the documentation on here for everyone to see and the evidence I’m still giving this casino a chance to correct what they are doing and pay me my winnings I have every bit of evidence to support what I am currently going through if the casino pays me my winning I will come and tell everyone on this forum I also have a complaint open with casino guru if you would like to go and check.

Just, please try to keep it in the thread of Rollino and don't mix the casinos together. 🙏

Casino Rollino I don't think is part of the group, spellwin's group is trino and richville

Gone are the days when Casino spellwin paid out in 48 hours, now it's taking 5 to 11 working days.