1 year ago
If you want to discuss anything related to Space Fortuna Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Hello, the casino does not accept players from Germany. Please change it here, the information is very irritating. When registering, you cannot select Germany as the country, see screenshot.
Hallo, das Casino akzeptiert keine Spieler aus Deutschland. Bitte mal hier umändern die Angabe ist sehr irritierend. Bei der Registrierung kann man Deutschland nicht als Land auswählen siehe Screenshot.
Hello,
The point is the casino operator responds like this:
"At my level, I cannot tell you if the law in your country allows you to play at our casino or not.
I encourage you to find out what the laws are in your country of residence and to follow them. You can check our terms and conditions here: https://spacefortuna1.com/simplePage/TermsAndConditions"
additionally:
"I'm not asking about the law. I'm asking the fact that Germany is missing from the list in the registration form, but I couldn't find it in the restrictions. So, I seek your advice."
Vivienne:
We want to let you know that we can no longer offer our services due to a management discretionary decision.
Although it saddens us, we are grateful that you have been part of our player base and thank you for choosing and trusting us during this time.
We wish you the best in your future endeavors and remind you that if you have any further questions or concerns, you can always contact us via our live chat or email."
"For the moment, it is not possible, we are sorry!"
Quite a mess. I'll update our data team. But usually, the casino must state such information clearly in the terms first.
Thank you for letting us know 🙂
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