10 months ago
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Thank you for the information. I will pass it on to our data team right away.
In the meantime, have you thought about filing a complaint, perhaps?
According to what I saw, our team set the casino as closed. Probably the best thing you can do is register a complaint.
Didn't they at least let you know by email or something that the casino would be closed or something would be happening?
Withdrawals failed repeatedly and when I contacted them within the casino site, they told me they were updating their withdrawal system.
The casino then went into maintenance and I found out it was closed.
That took off pretty quickly as a result of what they told you. As I said, you can try a complaint with us but I don't guarantee you'll get the money. We'll see how the casino handles it and if they respond at all. 🤷♂️
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