Hi Team,
I have made the payment on 5th September of 5800 INR via google pay option but still my payment has not added yet to my slottica wallet or even returned back to my bank account.
I am surprised with this poor service by customer service department of slottica and even the payments team who is actually denying that i did not make the payment to their service provider. Also, they are telling me that i made the payment to someone else.
They demanded for my banking statement and that is very strange that i have sent my all the banking statement to the payments team still my request has closed by saying that i made the payment to someone else.
Please note : Please check my previous two deposits as the service provider name is same ( Mr. Vaddiparthi Satish Kumar).
Also please check the upi mumber (309022468015), which is same in all the 3 transactions.
3000,1000 INR transaction has successfully done via phonepe but my 5800 INR transaction has not crdited yet which was done via google pay and that service provider is doing fraud with me and with slottica stating that they did not recieve my payment yet.
PFA, (My banking statement and the screenshots of my payment).
I am begging team please help me to get my 5800 INR back asap as this is a mental harrasment for me now.
I am literally disappointed now.
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