10 months ago
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Hello
I registered in November 2023 and got 50 free spins bonus sing up after successful verification. I had good luck and was able to fulfill the wagering.
I now have real money
I make a withraw request for my cryptomoney wallet on 30/11/2023
Since that time, I have no longer been able to contact casino customers. I have sent many emails and have not been answered. Why my withdrawal request has been in waiting mode since then?
Hello
I registered in November 2023 and got 50 free spins bonus sing up after successful verification. I had good luck and was able to fulfill the wagering.
I now have real money
I make a withraw request for my cryptomoney wallet on 30/11/2023
Since that time, I have no longer been able to contact casino customers. I have sent many emails and have not been answered. Why my withdrawal request has been in waiting mode since then?
Same exact thing happened to me. But I deposited and won without using a bonus back in September and still have not been able to withdraw. I've gotten no contact as well.
Hello, since you have been trying to withdraw for quite a long time, has your casino account been verified ? Alternatively, did the casino tell you why you are not allowed to withdraw your winnings ? Have you also tried to communicate with the casino or are you completely without an answer ?
Anyway, you managed to open a complaint, which was a good step since you have been waiting for quite a long time for your withdrawal. If you would like to know what to expect from a complaint you can go through this guide.
I'll keep my fingers crossed that it all goes well and if you have any news, don't hesitate to let me know.
Okay, as the complaint suggests, the verification should not be the problem.
I know it's hard, but I believe we need someone from the casino to explain. It could be just a delay, but no one outside this casino can tell that for sure. 🤔
Well, I find it suspicious that you could get so much out of free play. Didn't you try to check the Terms and Conditions to see if there is a maximum cashout for this kind of thing ? Or even ask the chat ? I wouldn't find the deposit so strange if it was a verification deposit, but I'd check that too before I put money in.
Will you try it and let me know what you find ?
PLEASE NOTE: THERE IS A MOBILE APP SCAM USING SLOTS777 NAME.
They ask players to "deposit to increase your VIP level" or "You've won XXX , please deposit to release your funds".
We have screenshots that clearly show that these players are NOT interacting with our brand, it is always some random Telegram user account.
These scammers are causing massive damage to our reputation, and there is nothing we can do 🙁
The screenshot is NOT slots777.casino
It is on the URL jackpot66supre.autos via Facebook.
They are scammers, Slots777.casino is not.
Hello, dear representative.
Unfortunately, as it has become quite obvious, we do not have much chance of identifying players who are complaining about sites that are different or even similar to yours. I ask that you monitor each new post and assist us in identifying even complaints that are wrogly placed in order to keep this thread as clear as possible. You are probably aware that if you change your account settings, you will receive notifications whenever someone posts something new in this thread. However, if you require assistance with that, kindly inform me.
Thank you for helping us.
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