ForumCasinosSlots Rush Casino - general discussion

Slots Rush Casino - general discussion

2 years ago by id0001050093265
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2721 views 11 replies |
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2 years ago
If you want to discuss anything related to Slots Rush Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
2 years ago

I won $500 and have not received my payout.

id0001050093265
2 years ago

Hello,

allow me a few questions about your issue:

Is your account fully verified now?

Do you have any related information from the casino?

Did you take any bonus?

For how long have you been waiting?

We should get a better idea about the problem when you kindly answer tose questions.

Thank you 🙂


2 years ago

My account is fully verified. I didn't take the bonus and I've been waiting 7 days. I'm not sure as to what casino I need to contact. Will you provide me with that information?


I was told to call the police if I felt like my funds were being stolen. How would the local police know where my funds are going? I gave your company my card information. And do you know the name of the casino that I need to contact because Slot Rush referred me to Casino Guru. I was playing SlotRush and won $500. What casino runs Slot Rush?

2 years ago

fileHi Rada!

Will you please trace my $500 winnings and tell me where the money was deposited?

Edited by author 2 years ago
id0001050093265
2 years ago

I'm not really sure what you mean by

"And do you know the name of the casino that I need to contact because Slot Rush referred me to Casino Guru. I was playing SlotRush and won $500. What casino runs Slot Rush?"

If you played Slot Rush, then you play in a casino called Slot Rush. If Slot Rush referred you to CasinoGuru, then maybe they thought you should submit a complaint here. Anyway, if you win 500 in Slot Rush, then Slot Rush is the casino that you pay you the winnings.

2 years ago

Thanks Daniel, your response is very helpful. Have a nice weekend!

id0001050093265
2 years ago

Hello,

to avoid any misunderstanding, please note, that we are not Slot Rush Casino representatives or employees. We only serve as a mediator. 🙂

I can see you submitted the complaint so let's see how it develops.

2 years ago

How do I contact Slot Rush? They sent me to you guys.

id0001050093265
2 years ago

If they sent you to us, then you had to talk to them somehow so I'm sure you know how to contact them, right?

Daniel
2 years ago

I clicked on the "Help" button inside the game and followed the instructions on how to submit a complaint. I never spoke with a live Support Agent because the instructions under the "Help" tab instructs all gamers to contact Casino Guru with their concerns.

If you have Slots Rush contact information, will you please send it?

id0001050093265
2 years ago

Could you please forward me a link to the game where you clicked on the Help button? I'd like to take a look at it. We're not related to Slots Rush casino at all so the whole situation sounds really weird to me.

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