SlotoRush Casino - general discussion

If you want to discuss anything related to SlotoRush Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

good evening, i registered with him and the other cazzino related to him i was able to complete the rollover and not pay 20$ euros i limit it to 100 r$, i found it very good + it takes a long time to verify the account to be able to withdraw

Hello, so based on what you say, you like the casino, yes ? The verification process was long you mentioned, how long did it take ? Was there a problem with the documents ? 🙂

I liked it, it hasn't been verified yet, I found the verification process slow, 30 hours and no response. But otherwise it's fine, the only problem I see is that if it's not verified first time, I'll have to wait at least 3 to 5 days for it to be verified.

Clearly, casinos are trying to take this process seriously and check everything thoroughly. Some places it may go faster, some places slower, it certainly depends on more factors. If it should only take 3-5 days, then I would not be nervous. 

Nevertheless, I don't suppose you've received the money yet, since you haven't gone through the verification, am I right? 

I've been using guru for 2 years and I've never had to go through this because of a referral from here. alias today it gave error all day when trying to enter the account does not want to enter, is there any way for you to verify this partnership because I have begun to believe that slotorush casino is somehow acting in bad faith and will not pay and will only collect user data, I realized that a casino network came with it that must belong to the same company where it does not make much sense for a new casino company to launch several platforms and none have a good standard, where there is no chat, I created an account on the 30th 4 days ago and they don't even answer my e-mail and now the casino gives me an error when I try to log in to the account, I ask that if you can double check the legitimacy of the casino so that no one else goes through this inconvenience and waste of time, in addition to me losing all desire to make a deposit there in the future 'for such disregard

they've verified my document now, but I can't get into the account at all, it gives me a login error, all the casinos in this company are like this now. When I log in, I get a captcha error and this code appears Unexpected token '<', "

Did you write to them about this problem which you also have in the email you mentioned ? They didn't write anything back to you and let you know what's going on and what could be behind it ? 

ola jaro, i wrote yes and they didn't inform me, i'm going to give up for now, i apologize for having to bring the problem to you i know that the error is exclusively from the casino, and i thank you for the attention you gave me

You're welcome, but I wouldn't want to give up yet. If you have money in there then it's not fair of the casino not to inform you if you tried to solve the problem. 

I would recommend that you start a complaint with us and our team will try to help you with the whole situation. 

Just click here and explain what's going on and we'll see what we can do.

What do you think, are you in? 

thank you i opened the complaint but i have no hope of the problem being solved to anyone who can see and follow the chat, DO NOT create an account at slotorush, do not create, save your mental health do not waste time with a shitty casino like this

If the casino does not try to resolve the situation and our team finds out that you have the right to get your money and you have not violated anything, then at least a small satisfaction will be that I will get black points and the safety index will be changed. But let's not get ahead of ourselves and see how our investigation turns out. 

again i'm being ripped off by slottorussh i had to deposit to withdraw and they won't let me Your payout request is not registered! Min withdraw limit reached

144.75 brl stuck in this place a month wasted trying to solve it

I see that the complaint has been left open. Which seems to be a hindrance in the withdrawal. I understand that the casino seems to have said that you have to deposit, but I don't understand that your payout is not registered. Does that mean it looks like you didn't make a withdrawal or how should I understand that ?

This casino is a fraud!

They offer 100% bonus money on the first deposit and the next 4 as well. Now i deposit 30 euro and choose 100% deposit bonus. Not added. I contacted them RIGHT away did not even play my balance was still 30 euro. They said we have a technicall issue but will be solved soon. So i keep playing and make 9 deposits and keep contacting them and they say will be fixed soon. After depositing almost 300 euro i said to them. I want a cool off untill the deposit bonusses are added. The agreed they even calculated how much i need to receive (See screenshot). They said CLEARLY the bonus amount will be added when your account will be reopend. Now is my account open again. Guess what no bonus money of almost 100 euro!

Just see the screenshots they are 100% wrong in this case and should be pay the bonus money out but i don't want even play anymore. I want my deposits back. I kept playing knowing that i would receive the bonus money once the 'technical problem' was solved. In my opinion they scammed me and maybe others as well.

Here the other screenshots of the chats.

May I know how long it took for you to come back to find out the bonus is still missing? I understand it is a bad user experience, but I'm a bit hesitant to call this a scam. I know you know the casino has no reason to "scam you for a few hudreds". Though I understand why you seem to be angry.

It is, however, not a first fresh casino suffering technical issues, which is, in my opinion, ruining their start.

Slotrush casino is giving me the best vibes and expirience of gambling always bes bonuses and offers fro VIP manager Kim and the best games in slotrush. Try out and enjoy