3 years ago
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First time playing this site...Fresh of the boat some would say. So I went to withdraw $500. The next day I deposited $64 and clicked ‘Friday 50% bonus’ total $96. Played it out with $0.74 left over.
I then pressed cancel on my $500 withdraw, so then balance was $500.74. When I realized what I had done, I went to withdraw the $500, but it then said I withdraw was locked and I needed to playout $1138.4 before I was even eligible to make withdraws?????????????? Playout amount is over twice the amount of real money that didn’t even have a bonus added to it....SCAMMED AND STOLEN FROM!!!!!!!!
Hm, I'm sorry to hear this. This is not the first time when very small bonus leftovers cause these types of issues. Since you were able to request the withdrawal for the first time, then of course, you should be able to get the money even now.
I won 200e and the recycling is ok, but getting this withdrawal, now let's see if I can ever .. Done 9.8 have sent the document, they have been accepted, someone in the chat said that the money sent on 18.8 .. This week I started to ask why has not come, surprise, no not sent someone a deposit document is missing, I put that is not missing, I sent it again, etc .. Today nothing has heard / happened again .. now it's been 16-17 days 🙁 Starts to go a little nerve activity .. I already tried to ask that you put Skrill account when you last but can't seem to be able to change and nothing happens ..
Voitin 200e ja kierrätys ok, mutta tämä noston saaminen, saa nyt nähdä saanko koskaan.. Tehty 9.8 on lähetetty dokumenttia, ne on hyväksytty, joku chatissä sanoi että raha lähetetty 18.8 .. Tällä viikolla aloin kyselemään, miksi ei ole tullut, yllätys, ei ole lähetetty joku talletus dokumentti puuttuu, laitoin että ei puutu, lähetin uudestaan jne.. Tänään ei ole taas kuulunut /tapahtunut yhtään mitään.. nyt mennyt siis 16-17 päivää 🙁 Alkaa mennä vähän hermo toimintaan.. Yritin jo pyytää, että laittakaa skrill tilille, kun teillä kestää, mutta ei taida pystyä muuttamaan ja mitään ei tapahdu..
I understand your frustration, but from the casino's point of view, it hasn't been 16-17days, but only few days since you sent the last document. It seems that you haven't sent everything they needed before, but someone from the casino gave you wrong information and told you it's all good and the money is sent.
I'd say if you don't receive your winnings during next week, then I'd start to be worried.
Hello,
I would ask the chat whether those limits in euros are not just a mistake - or a bad set.
It truly does not make much sense to me... 5000 daily but 500 weekly?
I guess that it would not hurt to forward this printscreen to the data team 🤔
Thank you for sharing.
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