Slot Planet Casino - general discussion

If you want to discuss anything related to Slot Planet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I registered and deposited just 1 hour later they blocked me now they saying I have waited for verification so why not customer before deposit this unbelievable

You made a deposit and had to go through KYC right away, right? And they blocked your account without you even submitting any documents?

I deposit 12-06-2026 and just after I ask for withdrawal of my deposit £500 I did not have any bonus they block me and they ask me verification I have send all documentation on 12-06-2026 I still not have my money

I deposit 12-06-2026 after they ask me documents I have send them on 12-06-2026 I still not have my money £500 I did not have any bonus just withdraw my £500

Okay, so you haven't successfully completed the verification process yet, based on what you're saying, right? That might be why you can't make a withdrawal, so please let me know what's going on.

I never see casino like this one I have play online casino nearly 20 year casino verified there customer first and after customer allowed to deposit but on this casino different end other casino verification take only less than a day I have send my documents 5 days now they keep saying department are still verifying they will contact you I thnk something not right on this casino end this my money end they closed my account I don’t understand what are they verifying

I'd also like to add that we give casinos 14 days to process either a withdrawal or KYC. If nothing happens and you're still in the same situation, we can try to look into it if you're interested.

Ok I wait 14 days I will contact you thank you