2 months ago
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Hello, does there seem to be a problem in the casino at the moment ? From what you write, I see that you need to do a verification.
Also, don't they have a fixed limit in Terms ? According to what I saw in our review they should have them.
Let me know if you have issues please.
I am glad that the situation around the limit has been resolved.
As far as verification is concerned, it's not exactly common, but I've encountered it in other cases, so it's not unusual, but it's also not something that the casino can't seem to ask for. So in this case I would probably cooperate.
Hi there.
Thanks for the warning. May I know why these winnings were taken from you? I bet such an explanation would finely sound like a true warning.
Don't hesitate to share the full version of the problem. Perhaps there is something we can do to help.
Hmm and how is it possible that in the tournament they had it's against their Terms and Conditions? Did they share anything specific with you that confirms this? Could you indicate the point in the terms and conditions where something like that is written? 🤔
Hi there.
I find that news about a new casino to be kind of interesting. However, based on what I understood of your post, you appear to be certain that this new casino is going to close because the terms and RTP have changed in some way. Would you kindly provide the specifics?
I think it takes a lot of indicators and careful analysis to determine whether a casino will close. Maybe you can assist us with that.
Hello,
I did not say this Casino is closing because of RTP and T&C. this is my own opinion,,, think about it ,
if there is less and less players in the Casino, they would not have a choice, as I said this is my own opinion
and I believe that only big Brand Casinos will survive.
Now I understand your point, thank you.
So, you actually have received this email from the support of the casino about closing down. Right?
I will make sure to inform our data team about it.
Did you withdraw your remaining balance as advised?
Hello,
I have received an email from them on Oct/20/2024
I did not have any funds in the Casino account.
So, you were right. Thank you for this cooperation.
Our data team has included it on our website, and the casino is closed now, as you can see here.
Your overall experience wasn't that good, though. Or am I mistaken?🤔
I have made deposit at this Casino 3 times, and I was only able to wager my balance,usually I was able to play with 300 $ for 10 min technically 100% pure dead spins regardless what game/providers you chose, for me personally the most important thing in Casino is RTP, while I gamble 15+ years you can clearly see something is not right, and of course I stay away from Casinos like this one.
I believe that now is the right time to file a complaint, and hopefully our team will be able to achieve something even though the casino has closed down.
What do you say?
Please follow this link to do so and let us know if you need any help with it.
I have made deposit at this Casino 3 times, and I was only able to wager my balance,usually I was able to play with 300 $ for 10 min technically 100% pure dead spins regardless what game/providers you chose, for me personally the most important thing in Casino is RTP, while I gamble 15+ years you can clearly see something is not right, and of course I stay away from Casinos like this one.
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