ShinyWilds Casino - general discussion (page 2)

You know about casinos, the market is big, and there are more and more casinos that offer instant payouts, unfortunately there is no reason for me to stay on the site, the game servers were lagging, then after almost 24 hours the payout was canceled... So well, I think I won't play here anymore

You explained it clearly and gave examples why not, so I understand why you are of this opinion. There is nothing left but to find a casino where these worries will not persist. 

I hope you can achieve that. 🙂

He gave me a bonus from Frip'in where I won 100 € and I tried to withdraw which took maybe 1 week, he only linked me 5 to 0 50 euros because it was apparently the limit of possible winnings for this bonus..; Now I have the 50 euros but still. Yesterday they gave me Free spins I played and won almost 374 euros. I asked him to delay the withdrawal but I know that it will probably never happen, I will keep you informed

Did you read any terms of those bonuses?

Whenever a casino gives you some bonus or free spins, there always should be terms included so you can also read about the maximum cash out, you know.

This one is fake and without a casino license, they are scammers firstly They don't answer my emails I've been writing to them every day for two weeks now asking them to close my gaming account They don't respond at all and don't close my gaming account and they withdrew money from my card without any verification

Hmm, I would start by saying that although the casino does not look good according to our safety index, it does have a license. 

Next, I would move on to saying that if you have a problem closing your account, I would probably file a complaint with us and our team would try to help you with that. 

What do you think?

Going back to what you said about the casino taking money from your card, I'm not sure how to understand that. If you have two-factor verification, which almost everyone uses today, then I don't think it's possible for them to just take your money without your knowledge. 

Please try to clarify this for me.

They have been ignoring my request to close my game account for two weeks now. I want to completely delete my game account, but they won't close it and ignore my emails. They won't close my account.

I'm thinking of suing them soon and asking for moral damages.

But if they don't respond, it definitely shouldn't work that way. I asked if it would be appropriate for you to file a complaint since you need help, before you resort to the step you mention.

We would try to investigate it. 

You also didn't comment on the money and card you mentioned.