Sharkroll Casino - general discussion

If you want to discuss anything related to Sharkroll Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Is the casino trustworthy?

We have no information from players yet, but no complaints have been submitted until now, which is a good sign, actually.

Do you play at this casino yourself?

not yet

So, have you thought about it? It's definitely important to find as much information as possible, I understand that you're more interested in it. What does a good casino need to have for you?

I hope we'll get some players who can tell us more about this casino. 🙂

Another question entirely. I don't know where else to ask this, but how can I see all the casinos again in the casino overview?

This will be possible if you can turn on VPN. Unfortunately, regulations do not allow us to display all casinos in every country, so you can get around this in this way.

I have a complaint about this casino. They offer 20 free spins without a deposit. I played and won, but they wrote off up to $200, but I still haven't received the withdrawal. A new week starts tomorrow, so maybe they'll withdraw it? The slots are pretty good at this casino, and there's a large selection of cryptocurrency deposits. My deposit arrived instantly. I wish they'd withdraw it quickly instead of having to wait 48 hours.

Have they asked for verification, please, or is it not needed?

What information is in your account regarding the withdrawal you made?

Confirmation of what? If documents, then verification was completed via SamSub and the casino's email. A $200 withdrawal was made on February 25th, and a minimum deposit was made before the withdrawal (the balance was adjusted), as the casino requested. The 48-hour waiting period expired on the 28th. Plus, the weekend passed. I didn't receive the withdrawal today. They're still writing about a 48-hour waiting period. How can that be? The withdrawal should be today, and all waiting periods have passed.

Alright, so your account is fully verified. I understand now.

I hope that you will receive your winnings soon. Unfortunately, our complaint team is able to intervene only after the 14-day time period, so please keep us surely informed about how it goes.

So I'll have to intervene about writing off my winnings after a $442 deposit without a bonus. I still haven't received the $200 from February 25th, and it's stuck there until cancellation. They're citing workload in the chat and escalating the issue to the team, and they keep saying this every day. They simply don't want to withdraw even this measly $200. How could such a casino with an above-average rating even get on this forum? I think they're simply luring players with their large bonuses, thereby scamming them into depositing. Even if you wager the bonus, which happened in my case, you'll be asked to make a deposit and won't receive a withdrawal, even though the casino rules state that withdrawals take 48 hours. I've been waiting a week. And yes, I don't have any unwound bonuses. I have screenshots and proof of my game and betting history.

In general, I think this is a scam on the casino's part. When I deposited $11, they said I had to wager my deposit 20 times. That's way too much; no casino has a maximum of 3x wagering. I've been playing for a long time and at many places, but I've never encountered anything like what they're doing. Basically, the bonuses are designed so that players don't win anything and can't wager it.

That's how they respond, essentially the same thing every day. I still haven't received the $200, and I don't think there ever will be. I've been waiting 48 hours for 7 days now. These aren't rules anymore, just promises and verbal apologies for withdrawals. They broke their own rules.

Hello, I see you're facing a very difficult situation. The best thing you can do is give the complaint mediator all the details, as a casino explanation may be needed to assess the overall fairness.

Still, I would like to emphasize that it's advised to read the rules related to wagering requirements associated with deposits. 20x wagering is insane but if it is clearly stated in the rules, anyone can walk away without even making a deposit. I don't mean to patronize, but considering it through and through, your experience paints the casino as a poor place to play and sometimes the rules offer few direct clues.

Hopefully, it will all be sorted out soon!

Hi everyone! Has anyone played at this Sharkroll casino? Let me know if anyone has withdrawn from this casino. I've been waiting for a week to withdraw $200. Do they even withdraw? Or are they just not withdrawing from me?

Yes, I also hope for a payout and will not play at this casino anymore.

Makes perfect sense. Would you continue sharing any news regarding your payout, please? This casino has not been widely discussed, as I can conclude; I would appreciate being able to follow up on this matter with you.

Every day they come up with something just to avoid withdrawal.

keep up with the updates! i hope you will have your payout at last..