Okay, thanks for the feedback.
Dear players,
I would like to share my case here, firstly to protect myself and at the same time to warn you about this casino or this group of operators.
The casino belonging to the "Aveazure SRL" group has unjustly and in a highly unfair manner confiscated over €22,500 of my winnings. Subsequently, rules were suddenly applied that do not exist in the official terms and conditions, solely to refuse the payout. To this day, I have not been given a concrete or plausible reason – because there simply isn't one. This was a completely arbitrary decision.
The case has already been submitted to CasinoGuru and is currently being processed by the auditor "Attila".
The case: https://de.casino.guru/beschwerden/royalen-casino-die-gewinne-des-spielers-wurden-eingezogen
If anyone is interested in the further course of events, I will gladly post regular updates on my case here. As things stand, I can only strongly advise every player against playing at any casino belonging to this group. In my opinion, they deliberately look for pretexts when there are large winnings and act without any legal basis whatsoever.
Thank you for reading.
Best regards
Soylu
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