Realbet.io Casino - general discussion

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It looks very much like a scam. Made a deposit via DOGE. It's been a long time. The transaction is confirmed. Their crypto wallet has my money, but I haven't received the deposit, and the tech support says that the deposit hasn't arrived and asks me to wait without any assistance. Be careful.

Hello, how long has it been since your transaction was confirmed but you still haven't received the money in your gaming account? Did they ask you for any proof that everything went through without any problems? In this case, I guess you just have to wait and hope that it gets resolved as soon as possible.

When copying the deposit address, you might end up copying a different address to your clipboard for some reason. This happened to me, and I accidentally sent all my money to another address. Now they say they will check that address for 24 hours.

I have already spent a lot of time and energy on this. I’m not sure whether this is a scam or just a bug, but I want to warn others that they might run into the same issue.

Proof video:

I hope that it can be resolved. When they contact you or if you have any news, I'll be here.

Unfortunately, the project appears to be a scam.

There is proof of the deposit. It can be verified in any blockchain explorer, for example on Blockchair. The funds were successfully sent to their wallet. However, the support team keeps saying that the deposit has not been received. This can be checked in just two minutes, yet they have been "checking" for more than 20 hours and still claim that the deposit never arrived.

After I provided them with clear proof of the transaction, they stopped responding and are now ignoring my messages. I hope someone reads this and saves their money by not making a deposit into this project.

Here is their final response. They say that I used the wrong address, even though it was copied from their website using their web interface. I did not receive any money. I am officially declaring that they are scammers

In this case, I would probably open a complaint on our website at this link. I'm not saying it's 100% certain, but maybe our team will be able to help somehow.

What do you think?

Yes, thank you, I have already submitted a complaint. I am waiting for moderation confirmation

Well then, we will wait for next steps. 🙂

If you get any news or something will change, just give me heads up please.

The site has been down for three days, I can't bet or make any kind of transaction. I have 14k blocked, which I requested to withdraw on August 31st, and it still hasn't been approved. Has anyone else been able to use the site lately?

Hi. From what I can see, the casino is currently accessible. At least on my side, I was able to open it without any problems.

What exactly are you seeing when you try to access it? Could you perhaps send me a screenshot so I can see how the casino appears on your side?

I can also see that there’s quite a significant amount of money involved and that you tried to withdraw it toward the end of last month.

Did the casino give you any explanation as to why the withdrawal was taking so long? Did you have to complete verification or provide any additional documents, or was there nothing like that involved?

They didn't ask me anything, the verification was done some time ago and as I said I had withdrawn small amounts several times.

The site opens, but it doesn't show any sports available for betting because it never loads. I'm attaching screenshots of both the casino and the sports app.

I also tried to cancel one of the withdrawals several times to see if it would let me bet with the credit but nothing.

In that case, it doesn’t look like you’re unable to access the website itself. It seems more like your access to betting may have been restricted altogether.

That’s only my first impression based on what I can see, though, so the best way to confirm it would be to ask the casino directly what exactly has been restricted and why.

I also wouldn’t recommend cancelling your withdrawals, as that could simply prolong the whole process. At this point, I’d focus more on getting your money out than on being able to play again.

We generally give casinos up to 14 days to process a withdrawal. Since you already have a complaint with us, if the money still isn’t paid after that period, our complaint team can continue dealing with the issue there.

I don't think we've restricted my access. Even if I try to access their site without logging in, I still can't see any sports odds. This site doesn't allow anyone to access it anymore. I've attached a screenshot from incognito mode that shows the same problem.

The site doesn't work anymore and it's not possible to do any kind of operation.

It’s possible that the casino is currently undergoing maintenance or that there is simply some technical issue.

Make sure to show this to our complaint team as well, so they can look into it as part of your case.

If the casino had actually closed down or was officially under maintenance for a longer period, we would update that information in our review so that players could see it there as well.

It seems like a big scam to me, and I've definitely lost all my money. It's inconceivable that the site has been under maintenance for 5 days, especially since everything works except betting and withdrawing. If you click on all the other options, it works perfectly, and obviously they never responded to the emails sent, never replied.

Hello, I understand it may seem suspicious when withdrawals are not possible, if I understood you correctly, though, you are not allowed to play with real money at the same time, is that correct, please? In my opinion, lodging the complaint was a good step, because as long as there is an active balance in the account, our colleagues have a chance for investigation.

I'd say the matter is not over yet.

I thought and hoped that you could investigate why the site no longer gives the possibility to bet despite the credit